general problems of the 2017 Lincoln MKX

What component or system failed or malfunctioned, and is it available for inspection upon request? battery drain how was your safety or the safety of others put at risk? stranded due to battery failure has the problem been reproduced or confirmed by a dealer or independent service center? no has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no.

The contact owns 2017 Lincoln Mkx. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact stated that the failure also occurred while driving at highway speeds. After restarting the vehicle, the vehicle would operate normally. The contact stated that during the failure, the check engine and traction control warning lights were illuminated. The vehicle was taken to the local dealer who was unable the determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 58,000.

Recall notice 19s41. Received notification on 5/2/2020 that parts are available. Contacted local dealership, felix sabates Lincoln, on 5/5/2020 to schedule recall. Was told at the time, they had to order the part for recall and it will be approximately 2-3 weeks. On 6/2/2020, I made another call asking for update on recall parts. Was told that part has not arrived and it will be another 2 weeks. Called again on 6/15/2020 for update. Again was told still waiting on parts. Maybe another 2 weeks. Called again on 7/1/2020 and was told parts still have not arrived. The gave the reasoning as covid-19 as the problem for delay in receiving parts. Called Lincoln on 7/13/2020 and was told to contact local dealership for update. Called dealership again on 7/29/2020 and have not received a call back as of 8/2/2020. This has been going on for 90 days and I believe this to long for the recall fix.

~tl-the contact owns a 2017 Lincoln Mkx. The contact received NHTSA campaign number 17v226000 electrical system. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to mac haik jackson Chrysler Dodge Jeep ram 5395 interstate 55 north frontage rd, jackson, ms 39206 (844) 332-1864 who stated the remedy parts were not available. The vehicle was not diagnosed or repaired. The contact did not experience a failure. The manufacturer was not contacted. Parts distribution disconnect. Ap.

Tl the contact owns a 2017 Lincoln Mkx. The contact received notification of NHTSA campaign number: 19v809000 (electrical system) however, the part to do the recall repair was unavailable. The contact called to pugmire Lincoln of marietta (1865 cobb pkwy se, marietta, GA 30060; (770) 952-2261) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl the contact owns a 2017 Lincoln Mkx. The contact received notification of NHTSA campaign number: 19v809000 (electrical system) however, the part to do the recall repair was not yet available. Oliver Ford located at 1001 e jefferson st, Plymouth, in 46563, (574) 935-1001, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl the contact owns a 2017 Lincoln Mkx. The contact received notification of NHTSA campaign number: 19v809000 (electrical system) however, the part to do the recall repair was not yet available. The contact called riverside Ford Lincoln located at 2089 riverside dr, macon, GA 31204, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Lincoln Mkx. The contact received notification of NHTSA campaign number: 19v809000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Brinson Ford located at 1951 e. Highway 31, corsicana, TX 75110, (903) 874-8880, and the manufacturer was notified but no assistance was offered. Parts distribution disconnect.

The car shuts off without warning when you are driving. It has happened 6 times in the last 3 months. The power steering shuts off and the car comes to a complete stop before you are able to try to restart the car. This is a very serious safety issue when this happens on a busy highway and you are in the fast lane or making a left turn across oncoming traffic. I took the car to a local dealer (jerry's Ford of leesburg va) and it is not showing any maintenance codes for the issue and they said there is nothing they can do. I spoke to Ford (case# cas-17221031-z4l4r3) and they said to drive the car until the issue happens again and have it towed back to the dealer as restarting the car will clear the maintenance code. I told Ford this was unacceptable due to this being a very serious safety issue and I didn't think it was a good idea to put someone's life at risk to trouble shoot the problem with the car. Ford has no other options at this time. From research I have done online I can see other people have had this same exact issue. Nhtsa id numbers 11047965 and 11055106 seem to be the same issue.