Brake Fluid Low Warning Switch/sensor/float problems of the 2013 Lincoln MKZ

The contact owns a 2013 Lincoln Mkz. The contact stated while driving 70 mph the contact pressed on the brake pedal to slow down, but the vehicle would not stop, and the brake pedal touched the floor. The contact let the vehicle slow down on it owns and was able to pull over on the side of the road and pulled the emergency brake handle and shut down the vehicle. The vehicle was towed to independent mechanic, and he replaced the rubber holes and added brake fluid because the brake holes had burst. The vehicle was repaired. The manufacturer was contact, and they stated there was nothing they could do. The failure mileage was 43,000.