general problems of the 2013 Lincoln MKZ

The contact owns a 2013 Lincoln Mkz. The contact received notification of NHTSA campaign number: 20v331000 (latches/locks/linkages). The contact stated that when he attempted to close the front driver’s side door, the door latch would not secure lock. The contact used a dog leash to secure the door to the door frame to prevent the door from opening while driving. The dealer and 3 other unknown dealers were made aware of the failure however, the contact was informed that repair parts were not readily available and had to be ordered from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle had to be taken to a Lincoln dealer, not a Ford dealer for the recall repair. The failure mileage was 71,000.

The contact owns a 2013 Lincoln Mkz. The contact received notification of NHTSA campaign number: 15v246000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.