general problems of the 2014 Lincoln MKZ

The contact owned a 2014 Lincoln Mkz. The contact stated that while idle at a stop sign, a nearby aggressive driver had lost control attempting to pass another nearby vehicle; however, lost control and t-boned the front driver-side door. No warning lights illuminated. In addition, the contact stated that the impact of the crash was approximately 40 mph; however, the air bags did not deploy, but had deployed for the vehicle that caused the crash. Medical attention was sought for hip and neck pain. A police report was not filed. The vehicle was towed to a local tow yard via the local police department, where it remains for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

Notified by Lincoln (Ford motor company) about NHTSA 14v-597 recall in letter dated November 2014 concerning the air bag control module failure. As of may 1st, my vehicle still has not been repaired. Although I have made numerous call to Lincoln (Ford), I am told that repair parts are not available for my vehicle. I have bee waiting 6 months for repair parts for my vehicle. I find this to be unacceptable as a consumer and hence my filing this complaint with the NHTSA.