general problems of the 2014 Lincoln MKZ

The contact owns a 2014 Lincoln Mkz. The contact received notification of NHTSA campaign number:  23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Lincoln Mkz. The contact stated that while driving downhill at 10 mph upon coming to a stop with the brake pedal depressed to the floorboard, the vehicle failed to slow or come to a stop. The contact stated she was able to veer to the right into a grassy area, avoiding a collision where the vehicle stalled and failed to restart. The contact stated that all warning lights were illuminated on the instrument panel. The vehicle was towed to the dealer, who determined that a brake failure was caused by a leak in the brake hose in relation to NHTSA campaign number: 23v162000 (service brakes, hydraulic). In addition, the dealer advised the contact that repairs to the tie rod, sway bar, control arm, and wheel bearing were required before the brakes could be repaired. The vehicle was not repaired pending inspection by the Ford manufacturer, which opened a case following the incident. The failure mileage was 123,000.

The contact owns a 2014 Lincoln Mkz. The contact stated while driving approximately 5 mph the power steering had failed. The contact stated she saw the abs and "traction" lights illuminated. The contact stated that she stopped the vehicle and had to turn it off and on several times and regained functionality. Additionally, the contact stated that the brake pedal had become stiff at any speed. The contact stated that she had depressed the brake pedal to the floorboard and heard an abnormal snapping sound "like a coiled spring" and the brake function had returned. The contact stated that the "abs" and "traction" lights were illuminated. Also the contact had noted that when she placed the vehicle into park (p) with the vehicle still turned on the shift indicator would pop out of park (p) into drive (d) and also into reverse (r). The contact stated that the vehicle would move in the direction of the gear that it had inadvertently shifted into. The contact stated that all of the failures were intermittent but recurring. The contact had researched online and related the three failures to NHTSA campaign number: 15v250000 (steering); NHTSA campaign number: 22v011000 (service brakes, hydraulic); NHTSA campaign number: 13v594000 (power train). The contact had not taken the vehicle to a local dealer or independent mechanic the vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 161,280.

The contact's friend owned a 2014 Lincoln Mkz hybrid. The contact stated that while she was driving at approximately 43 mph, a loud bang was heard coming from near the front passenger area, and then the tires and brakes seized, causing the vehicle to swerve and the contact then crashed into a guard rail. The check engine warning light was illuminated. The contact stated that only the front passenger air bag had deployed. The contact stated that she required medical attention and had sustained a concussion. A police report was available. The vehicle was towed to a tow yard and was totaled. The VIN was included NHTSA campaign number: 23v162000 (service brakes, hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.

The contact owns a 2014 Lincoln Mkz. The contact stated that while driving at various speeds, the brake pedal was applied and failed to respond. The brake warning light was illuminated. The vehicle was taken to an independent mechanic on two occasions, and both times it was diagnosed that the brake pads and brake fluid needed to be replaced. The vehicle was repaired both times; however, the failure reoccurred. The contact also stated that the rear passenger side door was failing to close and that the transmission not in park(p) warning message was illuminated when the gear was shifted into park(p). The VIN was included in campaign number: 20v331000 (latches/locks/linkages), NHTSA campaign number: 22v011000 (service brakes, hydraulic) and NHTSA campaign number: 23v162000 (service brakes, hydraulic). The vehicle was taken back to the mechanic, where it was diagnosed that the front brake hose needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was unknown.

Front left brake line split open and lost brake fluid. This was not caused by any damage from outside items . . . There was a failure of the tubing right near the end crimp.

The contact owns a 2014 Lincoln Mkz. The contact stated while driving approximately 30 mph, the brake pedal was depressed but went to the floorboard. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA campaign number 22v011000 (service brakes, hydraulics) for which the VIN was included. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.

The steering wheel locked up while I was driving. A message on the screen said power steering assist fault. I could not turn left or right and the brake was very difficult to press.

On 7/5/2020, I experienced a sudden brake loss on my vehicle. To stop the vehicle I had push the brake pedal down to the floor board. On 7/6/2020 I had the vehicle towed to david mcdavid dealership in plano, TX to have the brake problem fixed and it was returned to me on 7/10/2020. On 6/14/2021 I had the same brake problem again and I called the same dealer and I just took in this date 6/15/2021. After reviewing the brake recalls involving other Ford/Lincoln models, I believe the 2014 Mkz should be included in the brake recall.

I was heading to work and I didn't see any issue on my dashboard that something is wrong with the car. I drove the car three blocks and the car stopped all of sudden while I was in driving mode. I call the dealer and they told me to tow the car to them. The dealer calls me the next day and said your brake system wires were chewed by an animal. I asked why my breke alert didn't show up on the dashboard, they couldn't explain and keep asking me to pay for it. I told them I could have been killed if I was going in high speed and the car brake system stop any time. I feel like there is a fault that needs to be investigated. This is really not safe when your most important part of the car system wires is chewed by an animal and I don't see any indicator showing me any issue related to it. I normally see when an oil change is a need, low tire air, the door is open, all those signs show on the dashboard, but the brake system didn't warn me that something is wrong. I had an extended warranty with Lincoln with brakes and electric issues. They denied that they don't cover such issues. I don't even feel safe driving this car even if they fix, because they can't prove how long the wires were chewed and why the brake indicator didn't show up. I have reported this case to the Lincoln headquarters, but no help from them. They keep saying you have to work with your local dealers. See attached pictures. If this happens while I was in 50miles on the highway, I would have cause huge damage. Contact me any further questions.