Door Latch problems of the 2015 Lincoln MKZ

The contact owns a 2015 Lincoln Mkz. The contact stated while driving at an undisclosed speed, the driver's rear window power switch was enabled to lower window however the driver's rear door opened instead. The contact stated that the failure occurred several times. In addition, the contact stated that it's scary because the contact had small children that occupied the rear seat. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,445.

The contact owns a 2015 Lincoln Mkz. The contact stated that after entering the vehicle, the driver’s side door failed to close securely. The contact held the door closed while driving. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who referred the contact to the dealer for assistance. The contact called the local dealer who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contact and informed the contact to follow the instructions from the dealer. The failure mileage was approximately 72,000.