Door Latch Problems of Lincoln MKZ

The contact owns a 2015 Lincoln Mkz. The contact stated while driving at an undisclosed speed, the driver's rear window power switch was enabled to lower window however the driver's rear door opened instead. The contact stated that the failure occurred several times. In addition, the contact stated that it's scary because the contact had small children that occupied the rear seat. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,445.

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The contact owns a 2015 Lincoln Mkz. The contact stated that after entering the vehicle, the driver’s side door failed to close securely. The contact held the door closed while driving. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who referred the contact to the dealer for assistance. The contact called the local dealer who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contact and informed the contact to follow the instructions from the dealer. The failure mileage was approximately 72,000.

The contact owns a 2013 Lincoln Mkz. The contact stated that the driver's side front door latch failed to securely close. The contact used a bungee cord to secure the door. The vehicle was taken to willis Ford (15 n. Dupont blvd, smyrna, DE 19977), and was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 20v331000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

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Tl the contact owns a 2014 Lincoln Mkz. The contact stated that the door latches were inoperable. The failure occurred twice. The first failure occurred on the rear driver's side door. Fiesta Lincoln (1720 s mesa dr, mesa, az 85210, (480) 813-4900) was contacted, but would not repair the vehicle because it was not under warranty or included in a recall. The manufacturer was notified of the failure. The failure mileage was 50,000.

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The contact owns a 2013 Lincoln Mkz. While waiting for an extended period of time for the manufacturer to supply the remedy and parts, the rear passenger door latch fractured and failed to remain secure while the vehicle was in motion. The dealer (autonation Ford burleson, 850 n burleson blvd, burleson, TX 76028, (817) 522-3224) was unable to provide the part. The manufacturer did not know when the part and remedy would be available for NHTSA campaign number: 15v246000 (latches/locks/linkages). The vehicle was towed to the dealer. The manufacturer indicated that they would provide a loaner vehicle for a week, and then the contact would need to make the adjustment to wait until the remedy and parts were available. The failure mileage was not available.

The contact owns a 2007 Lincoln Mkz. While driving approximately 65 mph, the front driver side door swung open without warning. The contact had to hold the door closed in order to drive the vehicle. The failure recurred two times. The vehicle was taken to a dealer where it was diagnosed that the door latch fractured and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

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Tl the contact owns a 2013 Lincoln Mkz. The contact stated that the vehicle was repaired per NHTSA campaign number: 15v246000 (latches/locks/linkages) in 2015. While driving various speeds, the doors suddenly opened. The contact stated that the door latches failed a total of three more times. The contact found that there was a supplemental recall in 2017 per NHTSA campaign number: 17v210000 (latches/locks/linkages), but she did not receive a recall notification. The contact took the vehicle to oxmoor Ford Lincoln (located at 100 oxmoor ln, louisville, ky 40222, 502-426-2500) and was informed that the vehicle was not included in the supplemental recall. The manufacturer ws made aware of the failure and confirmed that the vehicle met the manufacturing dates of the recall and the location. The manufacturer provided case number: cas24969610t1x3k6. The approximate failure mileage was 80,000.

The contact owns a 2010 Lincoln Mkz. The contact stated that the driver side door latch became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

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The contact owns a 2013 Lincoln Mkz. While driving approximately 50 mph, the front passenger side door opened without warning. Upon inspection, the contact discovered that the door would not stay closed. The vehicle was taken to the dealer where it was diagnosed that the door latch was faulty. The manufacturer was not notified of the failure. The failure mileage was 10,000.

The contact owns a 2010 Lincoln Mkz. The contact stated that while driving approximately 20 mph, the front driver side door opened independently. In addition, the contact stated that the front driver side door failed to relatch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 15v246000 (latches/locks/linkages). The failure mileage was 117,000.