Table 1 shows two common suspension related problems of the 2011 Lincoln Mkz Hybrid.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems | |
| Suspension Noise problems |
Started car and steering was so hard I could not safely steer the car. It was towed to the dealer (margate Lincoln, margate florida) for repair. They told me the incident was not related to the manufactures recall and that I would have to pay for it. I have repair coverage so it only cost me 100. 00 and the plan paid the remainder. If I did not have coverage it was going to be around 2,000. 00. I am 73 and was unable to steer the car safely at any speed. I am now scared of the car because of what could happen and think it is unsafe to me, my passengers and the general driving public.
Tl- the contact owns 2011 Lincoln mkz. The contact stated that the steering failure had progressed causing the steering to be difficult while the vehicle was in operation. The dealer ganley Lincoln (6930 pearl rd, middleburg heights, OH 44130, 1-(440) 845-6000) replaced the electronic power steering unit and shortly after the dealers repair within two months the front suspension assemblies failed, the contact continued to hear an abnormal noise and was uncertain if the dealer and the manufacturer would be able to provide a permanent remedy to fix the failure. The manufacturer had issued 1 steerng recall for NHTSA campaign number: 15v340000 (steering), the vehicle was not included in the steering recall campaign, 3 steering TSB had been issued, no recalls on suspension and 1 suspension TSB. The manufacturer provided no remedy other than the contact having the dealer replace the part. The approximate failure mileage was 45,000. Dyd.