Table 1 shows one common structure related problems of the 2012 Lincoln Mkz Hybrid.
| Problem Category | Number of Problems |
|---|---|
| Body problems |
Shortly after I had the takata recall fixed, I had the following things happen to the vehicle: interior driver's door handle will not operate. Prior to that the driver's window would not operate. Mysteriously, the window began operating, then the interior door handle failed. The vehicle was stationary when each incident occurred.
Failure of driver's inside door handle: when attempting to exit my car, the door handle's mechanism suddenly failed and I was unable to egress the vehicle and I came close to panicking. So I was forced to exit via the passenger door which was very difficult climbing over the center console. After talking to the Lincoln assistant service manager and researching the internet, I quickly learned that fords, including Lincolns, have an extremely high failure rate of this part. He said that the alternative to climbing out the passenger's door was to lower the driver's window and open the door by pulling on the outside handle which can also be a difficult maneuver. But whether an emergency or not, that is certainly not the first thing that comes to mind. Had I been in an accident or the car caught fire requiring immediate exit, in all likelihood, I would have likely died. Because of this frequent part failure and the likelihood of injury or death, I find it very difficult to fathom that your agency hasn't issued an urgent recall on this part.
Attempted to get out of the car and the drivers side door would not open. Shut the car off, turned it back on. Hit the lock and unlock button several times and still could not get out of the vehicle. Eventually had to open it from the outside.
The contact owns a 2012 Lincoln Mkz Hybrid. The contact stated that while pulling on the drivers side front door handle, there was a snap on the inside of the door and it was difficult to open the door. The contact also stated that when the door was secured, in order to exit the lock button was pulled up and the handle needed to be pulled at the same time. The vehicle was taken to a dealer where it was diagnosed that the interior door handle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 64,000.