Body Problems of Lincoln Mkz Hybrid

The contact owns a 2017 Lincoln Mkz Hybrid. The contact stated that there was corrosion on the seams of the hood and the doors of the vehicle towards the bottom where the aluminum meets the steel. The contact took the vehicle to an auto body shop who stated that all the parts needed to be replaced due to the severity of the corrosion. The contact spoke to the dealer who confirmed there was no recall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty was no longer valid. The approximate failure mileage 68,000.

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Panoramic roof assembly uses plastics trim pieces on exterior that delaminate overtime. They are only used in the panoramic assembly ( front and two side assembly for track system in rear of vehicle). This car is washed normally and should not show that much wear. If this was powder coated like the rest of the vehicle. There would be no color issue or delaminate.

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Shortly after I had the takata recall fixed, I had the following things happen to the vehicle: interior driver's door handle will not operate. Prior to that the driver's window would not operate. Mysteriously, the window began operating, then the interior door handle failed. The vehicle was stationary when each incident occurred.

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Failure of driver's inside door handle: when attempting to exit my car, the door handle's mechanism suddenly failed and I was unable to egress the vehicle and I came close to panicking. So I was forced to exit via the passenger door which was very difficult climbing over the center console. After talking to the Lincoln assistant service manager and researching the internet, I quickly learned that fords, including Lincolns, have an extremely high failure rate of this part. He said that the alternative to climbing out the passenger's door was to lower the driver's window and open the door by pulling on the outside handle which can also be a difficult maneuver. But whether an emergency or not, that is certainly not the first thing that comes to mind. Had I been in an accident or the car caught fire requiring immediate exit, in all likelihood, I would have likely died. Because of this frequent part failure and the likelihood of injury or death, I find it very difficult to fathom that your agency hasn't issued an urgent recall on this part.

The panoramic sunroof glass is separating or delaminating. The glass is developing air pockets between the layers of glass and its coatings. Larger air pockets developed first around the edges, and now smaller bubbles have developed throughout the entire sunroof. New bubbles continue to develop. In addition, the black color of the glass surrounding the sunroof area appears to be a film layer inside the glass. This film is peeling or separating inside the glass. This is a 2013 model car. The bubbling or delaminating problem began in late 2017 and advanced quickly. This car is garaged during evening hours at home, and garaged during work hours everyday at the office. I live in mild northern California weather and the car is rarely exposed to any adverse weather.

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The panoramic sunroof is delaminating. And area along the left edge of the sunroof, on the drivers side of the car just above the drivers head, is beginning to delaminate on the interior surface. There appears to be a thick film of some sort that is bubbling from the edge toward the center of the roof glass. The car garaged indoors day and night.

Attempted to get out of the car and the drivers side door would not open. Shut the car off, turned it back on. Hit the lock and unlock button several times and still could not get out of the vehicle. Eventually had to open it from the outside.

The contact owns a 2012 Lincoln Mkz Hybrid. The contact stated that while pulling on the drivers side front door handle, there was a snap on the inside of the door and it was difficult to open the door. The contact also stated that when the door was secured, in order to exit the lock button was pulled up and the handle needed to be pulled at the same time. The vehicle was taken to a dealer where it was diagnosed that the interior door handle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 64,000.