Table 1 shows one common suspension related problems of the 2014 Lincoln Navigator.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
This vehicle was mis-built without its towing suspension system installed. The VIN and other manufacturer (mfg) -produced documents state that this vehicle has a self-levelling system which inflates suspension air bags upon connecting a trailer. However, this particular vehicle (per the dealership) is missing any type of self-levelling suspension system. This mis-build means that - when a trailer is connected - the headlights point upwards instead of front and/or slightly down to show the road conditions, which makes that alone a safety hazard. Upward lights may also impact oncoming traffic by blinding other drivers. My husband informs me there are other safety concerns that go along with this, but I do not understand all the physics of how towed vehicles operate so I cannot explain further how my safety, and possibly others, are risked when towing a load with this vehicle or others mis-built like it. The dealership purchased my vehicle back from me and it remains on their lot today instead of being sold at auction as stated. I found that another vehicle (2 years newer, but same mfg) was mis-built without its towing suspension system. I reported both issues to the dealerships. In the case of the potential replacement vehicle, I simply did not buy it. I reported both instances directly to the mfg and was told that was an issue for which the dealerships were responsible. I am concerned that this mfg has a known issue with a particular build of vehicle and is ignoring potential safety issues. I am concerned that their dealerships are also ignoring the problem instead of fixing it. I would like someone with more knowledge than me to investigate this matter and, if necessary, get the problems resolved to include further remuneration to me as applicable. I have documents, but am not sure what's relevant to upload. Thank you.