general problems of the 2016 Lincoln Navigator

The contact owns a 2016 Lincoln Navigator. The contact received notifications of NHTSA campaign numbers: 25v091000 (visibility) and 25v572000 (back over prevention). The contact stated that the rearview camera displayed a black screen image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "rearview camera unavailable" was displayed. The contact stated that when the temperature outside was over eighty degrees fahrenheit, the failure occurred. The vehicle was taken to the dealer. The dealer refused to complete the repairs and informed the contact that, since there was no code displayed, the recall repairs were not needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Lincoln Navigator. The contact stated that the rearview camera image was distorted. The contact stated that message “camera unavailable” was displayed. The contact stated that the failure had become more frequent. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 84,000.

The contact owns a 2016 Lincoln Navigator. The contact stated while reversing, the back over prevention camera failed to function as intended. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to the dealer where it was diagnosed with apim failure. The contact was informed that further tests were needed to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 150,000.