Brake Disc Caliper problems of the 2017 Mazda CX-5

Rear drums and caliper failures at 20,000 miles.

Hello, this car was leased back in oct 2017 as a brand new car from garden city Mazda (NY). Six months ago (July 2019), we brought the car to the service to check the huge vibrations when breaking. They found a left rear break caliper was leaking and failed caused plate (rotor) and pad damage. Car was only done 5731 miles. They have replaced the left rear rotor, pads and caliper. Then resurfaced (rr) rotor and pads. After 6 months today (Jan 3rd 2020), we had to take the car to the service because of the vibrations re-occurring when breaking as it was very concerning. Car is done 9744 miles to date. And this time it was both front break plates (rotors) and pad are worn out. This car is almost daily driven (4-5 days a week) and have low mileage due to the low distance (+-10 miles/day) it was driven per day. And we had to change the breaks twice within less than 10k miles. Mazda service and Mazda (manufacturer) claims this is due to regular wear and tear and car must be sitting there for a long. Which I do not believe is a valid statement from Mazda as an experience car owner and a driver. I had other cars that were sitting on my drive way longer than this car and never had this many break issues. Break failures are very dangerous and put everyone at risk. My concern is that the break components used in 2017 Mazda cx5 is not up to us consumer safety standards and not suitable for the weather conditions where the vehicles were sold. Really appreciate if you can investigate this issue further and I hope that will help so many consumers using these vehicles today and future. . Read more...