Table 1 shows two common back over prevention related problems of the 2019 Mazda CX-5.
| Problem Category | Number of Problems |
|---|---|
| Warnings problems | |
| Back Over Prevention problems |
Back up camera display does not always immediately come on when placing car in reverse. It can sometimes be 10 -15 seconds before an image appears. I wait in the garage, driveway, or parking spot before backing but this potentially puts pedestrians behind the vehicle at risk. Per fmvss 111 guidelines. S5. 5. 3 regarding response time: the rearview image "shall be displayed within 2. 0 seconds of the start of a backing event. " problem has been intermittent but frequency seems to be increasing. I took the car to headquarter Mazda in clermont florida. I was advised a software fix is available for the cameras but the cost would be $220 even though I have Mazda extended confidence warranty in effect.
The contact owns a 2019 Mazda Cx-5. The contact stated that the center display was malfunctioning. The contact stated that the rearview camera turned off inadvertently or failed to operate as intended while reversing the vehicle. The contact also stated that the screen display brightness would decrease independently. Additionally, the contact stated that the exterior lights would malfunction due to the failure. There was no warning light illuminated. The vehicle was taken to the dealer where the computer software was updated. The dealer also informed the contact to remove the Mazda navigation sd card. However, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the center display touch screen panel had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 40,000.