Table 1 shows one common exterior lighting related problems of the 2019 Mazda CX-5.
| Problem Category | Number of Problems |
|---|---|
| Exterior Lighting problems |
The main display has failed and/or malfunctioned regularly. Lighting systems for vehicle navigation system has been impacted and hud lighting and visibility have been impacted. My safety and the safety of my passengers have been put at risk because of distraction and vehicle navigation malfunctions. The component has not yet been inspected. There were no other problems prior to failure. The first incident of this occurred several months to a year ago. This has been a continuous issue. The date provided below is simply to indicate that this has been occurring for an extended period of time.
The contact owns a 2019 Mazda Cx-5. The contact stated that the center display was malfunctioning. The contact stated that the rearview camera turned off inadvertently or failed to operate as intended while reversing the vehicle. The contact also stated that the screen display brightness would decrease independently. Additionally, the contact stated that the exterior lights would malfunction due to the failure. There was no warning light illuminated. The vehicle was taken to the dealer where the computer software was updated. The dealer also informed the contact to remove the Mazda navigation sd card. However, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the center display touch screen panel had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 40,000.
Vehicle display on dashboard, steering wheel, shift console, audio controls, seats adjustments are not illuminated. The letters and numbers are not lighted. Unable to know which buttons to push because printing is so small and many controls are grouped too close together. Mazda cx5 owner's manual is for all Mazda models. There is no indication as to what feature is included on my car. This car lacks lighted display and contains small letters/numerals whileparked, moving or driving in day or night; Mazda dealers in two different towns report unable to improve situation "that's how it is" .