Table 1 shows one common gasoline fuel system related problems of the 2019 Mazda CX-5.
| Problem Category | Number of Problems |
|---|---|
| Gasoline Fuel System problems |
The contact owns a 2019 Mazda cx5. The contact stated that her daughter received notification for NHTSA campaign number: 21v875000 (fuel system, gasoline) and scheduled an appointment for August 1, however upon arrival at the dealer she was informed that the part was not available at the dealer. The contact stated that they have called the dealer several times and were informed that the part was not available and they would call back. The manufacturer was not made aware of the issue. The vehicle has not experienced a failure related to the recall. Parts distribution disconnect.
The contact owns a 2019 Mazda cx5. The contact received notification of NHTSA campaign number 21v875000(fuel system, gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available and would not be available until mid-summer. The contact stated that the manufacturer had exceed a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated on two separate occasions while driving at undisclosed speeds, the vehicle stalled without warning. After a restart, the vehicle operated as designed. The contact was concerned that the failure might occur while driving on a busy freeway. VIN tool confirms parts not available. The failure mileage was 5,000.
The contact owns a 2019 Mazda Cx-5. The contact received notification of NHTSA campaign number: 21v875000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Mazda cx5. The contact received notification of NHTSA campaign number: 21v875000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Mazda Cx-5. The contact received notification of NHTSA campaign number: 21v875000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.