Table 1 shows two common lane departure related problems of the 2019 Mazda CX-5.
| Problem Category | Number of Problems |
|---|---|
| Assist problems | |
| Blind Spot Detection problems |
Heading south doing 70 mph on 95 in the far left lane on a rainy day . . . . Came over a hill and started to hydraplayne. . . . . Seems like the automatic pilot took the car over ,,,,,I lost the fight with the steering wheel and did two 360s all away across 4 lanes of traffic to the grass inbankment on the other side,,,,,lucky to be alive . . . . . . Very lucky.
The infotainment system is experiencing the "ghost touch" problem already identified by Mazda and there has already been a class action lawsuit won regarding this problem. I was not aware of this class action lawsuit or I would have participated to have my system repaired. My infotainment system is completely unusable and I have been told it is over $500 to repair/replace. I am the original owner of this vehicle. The system continuously beeps and changes all settings while I am driving. If I am using navigation, the screen switches to something else so that I can't see where I'm supposed to be going, causing undue slowing and or braking in city traffic. This is a safety problem. My infotainment system continuously goes into the settings and changes the navigation guidance volume and the car yells at me that, "navigation will be at this volume. " this has startled me and caused me to either swerve or brake abruptly due to being yelled at with out warning while alone in the vehicle. This is a safety issue. As a female who drives by alone 99% of the time, I have my doors set to lock and unlock in a specific manner to keep me safe. The system randomly resets all of these settings while I'm driving so I have no idea if the doors will be locked or unlocked and whether I will be safe when stopping in city traffic. This is a personal safety issue and causes undue stress. The system calls and hangs up on my family repeatedly, making them think that I am in danger or hurt. They try to call by and get hung up on. This is a safety issue because it causes distracted driving because I am focused on that problem instead of the road. All in all, the whole system is a safety problem and needs attention, especially since Mazda has already admitted to the problem.