Structure Related Problems of the 2021 Mazda CX-5

Table 1 shows two common structure related problems of the 2021 Mazda CX-5.

Table 1. Structure related problems of Mazda CX-5

Problem Category Number of Problems
Body problems
1
Paint problems
1

Body problem #1

. . . . . On at least 5 seperate occasions our 2021 Mazda cx5 SUV accelerated to a high rate of speed (on it's own). It has done it to my wife and I both. I contacted two different Mazda service centers and was advised they have no knowledge of this and that there are no open recalls or TSB's and as intermittent as it is it would be almost impossible to duplicate. On July 18th the car accelerated (on its own) again but this time it drove my wife into a tree at aprox. 35/40 mph breaking her ribs. The body shop informed me this morning that the car is a total loss. Mazda needs to get to the bottom of this and resolve this issue ASAP. This time it was a tree, the next time it may be at a crosswalk or at an intersection. It's just a mater of time until someone is killed or at the very least badly hurt. I don't know how Mazda can be unaware of this problem, it's all over the internet. Our body shop pulled it up on line and was shocked at the amount of complaints/ concerns that existed related to this problem. Please investigate this because the next person may not be as fortunate. Thank you in advance.

Paint problem #2

Red soul on the cx5 having excessive paint chipping. Less than 5k miles on the car and have only had for 3 months and there's already 9 to 10 chips on the hood and driver door.


Structure related problems in other Mazda CX-5 model year vehicles:



CX-5 Service Bulletins