general problems of the 2021 Mazda CX-5 - part 2

Vehicle drives very "rough" at low speeds less than 30 mph. The car feels like it is jumping and can't tell at what year it should be driving in. This is very noticeable when driving around residential areas. This is a common issue with the Mazdas with the skyactive engines. Dealership in raleigh knew about this problem and said that there is nothing they can do except possibly provide an update to the computer software. I have written to Mazda corporation regarding this and of course, no response was received. Mazda needs to acknowledge this problem with their special transmission/engines and fix this. I shouldn't be having these kinds of issues with a vehicle that has less than 13,000 miles.

At 16,550 miles (5675 miles since the last oil change), my oil pressure light came on. Per owner's manual, I turned the car off & let the oil drain into the pan for 5 minutes. I checked the oil but due to it being so hot it was hard to get an accurate reading. I turned the car back on & the oil light was off. I proceeded to drive into town and 25 miles later the light came on again. I checked the oil & it appeared to be very low. I added a quart of oil and the light went off. I checked the oil level later when the car was cool & the oil level on the dipstick was now halfway between the 2 dots on the dipstick. I drove about 300 miles home from our trip and the light never came back on. I took it to the dealership the next day & the technician said no codes showed that my oil level was low and they said my oil level was now 2 qts too high. I only added 1 and they changed it last. Even though I was told there was a known issue involving a valve stem seal, they told me Mazda will not authorize the repair unless the engine code error is present (p205f?) & the low oil light is on. They were unable to explain why my low oil light came on. I was told that I need to change my oil every 5k miles even though the owner's manual says I can go up 7500 miles. They also told me that I should wait 10-15 minutes to let the oil drain after shutting the car off and not the 5 minutes that it states in my owner's manual. They told me if this issue happens again, to have my car towed to the nearest Mazda dealership. However, again the repair would only be done if both conditions were present. A bulletin had been produced on this issue but not provided to the owners of the vehicles. This is a safety risk since I was on a trip and would never imagine having this issue with a new car 1year old. Had I known this was an issue, I could have been more prepared. Potentially letting oil continue to seep into the combustion chamber of my engine is not ok.

I am having 2021 cx5 signature turbo 3400 mile and the engine light can me on upon checking the oil level was to low mark burnt out . I am concern that Mazda have not came up. With a recall yet.

Car has 13000 miles and is consuming oil.

Detected slight odor of burning oil while highway driving, mileage approximately 8,650. Three days later “low oil level” warning light lit up, mileage 8928. Allowed car to rest and checked oil level manually. Oil level was slightly above the minimum required. No signs of oil on garage floor.

New vehicle at approximately 6,000 miles and again at 9,500 turned on low oil light dashboard. Added one quart oil each time (twice) to restore oil level. Vehicle currently has approximately 10,500 miles. Mcdonald Mazda west slow to respond to performing warranty service related to TSB 01-012/21. Thank you.

Motor using excessive amount of oil. Vehicle has just turned 20,000 miles. Uses a quart of oil ever 1500 miles or so.

Engine burns about 1 quart of oil ever 5000 miles since new.

Engine oil light indicated low oil level at 6000 miles. Dealer states there is a TSB on this issue but no repair process is available.

Engine oil consumption - around 2000 miles after oil change.

Oil burning and leaking as well after only 14,500 miles. I see there is a class action lawsuit filed against Mazda in late may of 2022 regarding faulty oil stem seals that cause oil to leak into the combustion chamber which will eventually cause O2 sensors to fail, catalytic convertors and engine valve failure. Dealer acted like they never knew about this issue and initially told me it was "normal" while the engine breaks in to burn oil. They attributed the "leak" to a faulty oil filter they put on during my recent oil change on July 8. Ridiculous that a brand-new car burns and leaks oil. Massive cover up by Mazda and a recall should be demanded. Apparently, they either do not want to spend 1000's of dollars in recalls or they do not have a fix. Either way, not owning up to this is a travesty and injustice!.

New vehicle at approximately 5,500 miles turned on low oil light dashboard. Added one quart oil each time to restore oil level. Vehicle currently has approximately 7,000 miles. Mcdonald Mazda west slow to respond to performing warranty service related to TSB 01-012/21. Thank you.

Low oil light keeps coming on before it’s due. Went to dealer and they gave me a notice of a bulletin. 01-012/21. It states there is an issue where the engine leaks oil faster and could eventually cause engineer damage. They are asking us to come in more frequently for oil changes or to top off. Unknown what the fix is and it’s been on multiple new Mazda vehicle types.

While beginning to turn into an interstate exit lane, all dashboard lights lit up, the engine died, and the car stopped. Power brakes & steering were inactivated. My husband was able to coast the car to the shoulder. My Mazda app said nothing wrong with car. Waited 3 hours for tow as we were out of state. The Mazda dealership found the high pressure fuel pump to have a malfunction. Two different technicians at the dealership related that Mazda was aware of the issue & had not yet issued a recalled.

Low oil light came on 4500 miles after oil change. Engine used nearly 2 quarts of oil quarl in that distance. Engine burning excessive amount of oil. No oil leaks. Burning oil internally. Reported to dealer.

July 6, 2021 low oil light came on and I stopped to check oil and it was down 1quart. Then added oil. Miles on car 28,734. I always have oil changed every 5k miles and this was between oil changes. Happened 3200 miles into my next oil change. Mazda has a TSB out in reference to these engines and the TSB is TSB no 01-012/21 dated October 4, 2021. It states that Mazda is aware of the problem and as soon as they identify the root cause a complete repair will be made. I will be bringing vehicle into dealer for an oil comsumption test in the next 1500 miles when my oil change is due. The dealer does know there problems with these engines stated in the TSB. My safety and all others are good. On the Mazda forum there are many complaints and I mean many complaints on this exact same issue I'm experiencing with this vehicle. People are extremely frustrated and getting excuses that this is just normal for these engines to use a quart of oil every 3 or 4 k miles. I don't agree and this is not normal.

My check oil light has come on 3 times in between my first and 2nd oil changes. Added a total of 1 1/2 quarts between the 3 oil changes. Made the dealership aware of this last week at 2nd oil change. They’ve begun to monitor my mileage with my oil consumption and I’ll go in every 500 miles so they can document.

On July 4th when car had only 10,300 miles driven on it, oil light came on. Oil level was down over 1. 5 quarts. Car was not due for an oil change for another 1800 miles.

The contact owns a 2021 Mazda motor corp. The contact stated that while driving at an undisclosed speed, the oil light illuminated. The contact stated he stopped at a local gas station and purchase a quart of oil, poured the oil into the oil compartment and drove the vehicle to the local dealer. The contact stated that after the vehicle servicing the dealer informed him that the manufacture denied the repair because the check engine light did not illuminate, however the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.

Car is burning oil. The low oil level light has come on twice, requiring additional oil be poured into the engine between oil changes. Appears the car is burning oil.

Low engine oil level light & status is coming on for our 2021 Mazda Cx-5 turbo. It has 9115 miles and still 1300 miles away from needing oil change. I called our dealership today & was informed we were the 2nd to call today with message. They provided no further info. I have since found there are technical bulletins regarding this issue. Recalls need to be made & Mazda should be covering all repair costs for this.

At approximately 5,612 miles, the low oil pressure light came on. After changing the oil, it happened again at 7,760 miles. Both times the light came on, the oil level was low.

Excessive oil consumption. After 3,000 miles driving, need to add a quart of oil as ‘oil low’ light comes on. Vehicle is 1 year old, and this happened at 3,700 miles on the odometer. Has happened after every oil change at around 3,700-4,200 miles driven.

Excessive oil consumption on brand new vehicle 1qt after 3800 miles.

Car is consuming oil since new and requiring additional oil to be added before oil changes. There was a TSB created by Mazda a year ago (TSB # 01-012/21) however there is no fix. I am concerned with the potential for damage to other engine systems aside from the reported issue with the valve stem seals resulting in undrivability and premature engine problems due to oil leaking past the valve stem seals.

When the cylinder deactivation system triggers it causes the engine/car to shake and stutter. Somtimes it's suttle and other times if feels like the car is going to stall out. It's a vibration that makes it feel like your driving over cobblestones. This has been ongoing for a few months now. I'm taking it to the dealer tomorrow. It appears to be the same problem as the 2018-2019 recall.

Excessive oil consumption new 2021 Mazda Cx-5 carbon addition turbo - at approximately 7000 miles the low oil light came on, I added oil and got an oil change 2/11/22. At 11000 miles got low engine oil light had to add a full quart on 7/20/22. There are no oil leaks or obvious damage anywhere. I contacted the dealer who stated that they recommend oil changes at 5000 miles though the manual states 7500. If oil is being blown through a gasket or seal it will potentially foul the O2 and emissions sensor, the cylinders, etc. And ruin the engine or cause catastrophic failure.

The contact owns a 2021 Mazda. The contact stated that upon start, the contact noticed that the vehicle had excessive oil consumption . Low oil warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the vehicle had an oil leakage. The vehicle had been repaired however, the problem had reoccurred. . The manufacturer was made aware of the failure and they advised the contact to take it to the dealer for diagnostic. The failure mileage was approximately 57,000.

The car is consuming excessive engine oil. Between 3000-4000 miles the low engine oil light comes on. I was on the highway and had to pull over. I was told we don’t need oil change until 5000 miles. Not feeling safe to drive long distance. Dealership acknowledged seal is causing the leaks, but said Mazda won’t cover the cost unless check engine light is on. Also the break pads are moving slightly when breaking, dealership said it’s normal due to break pads are moving back and forth when breaking. However, I can hear the breaks clicking.

Bought the car brand new in may 2021, did a first oil change at around 4k miles due to the fact the car uses conventional 5w-30 oil and not synthetic oil. At around 7k miles the low oil engine light came on. Checked the dipstick and it was low. Added a quart of oil to hold me over until the next available appointment. Dealer could not find any leaks, they completed a oil change again. I went in again at 11k for another oil change. Had no problems. A few days ago at 14k low engine light came on, this time I turned the car off. Let it sit over night. Made an appointment with the dealer for the next day. Turned the car on the next morning, light went away. Both times I got a notification from Mazda connect services alerting me of these problems. (please see attached) I brought the car in on 12/22/21 and was told the car was low on oil and nothing else could be done until Mazda comes up with a solution.

Ever since the vehicle was bought brand new. It had oil consumption issues. I always had to top off engine oil every 3 to 4 thousand miles or so.

On Nov 4th my Mazda cx5 alerted me to low engine oil level by illuminating dashboard symbol and app notification. I attached a file containing an explanation of the issue, emails directed to Mazda corporation and napelton Mazda in naperville IL. I also attached screenshots of the in app notification and the Mazda TSB which I had to find on my own because Mazda coporate and both the selling/servicing dealer would not acknowledge the oil burning issue.

Excessive oil consumption. Confirmed by the dealer.

The contact owns a 2021 Mazda Cx-5. The contact stated that while stopped at a stop sign, the vehicle failed to accelerate while the accelerator pedal was depressed. The contact restarted the vehicle and corrected the failure. The vehicle was taken to the dealer. The dealer performed a special service program (ssp) recall #: sspc7 (tcu connect concern cv/battery) where the tcu software was updated; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that there was no additional recall associated with the VIN. The failure mileage was approximately 300.

The car is burning oil and has been since brand new, to the extent that I must drive around with spare oil in the back. First time it came on I didn’t believe it to be real. . A new modern vehicles shouldn’t be losing or burning oil. Mazda has released a TSB (01-11/22) regarding this issue but has yet to issue a repair or recall. It infuriates me as I love everything the else about the car but this will affect my Mazdas longevity, including emissions equipment, and Mazda is not standing by the reliability of its product. Makes me lose trust in the manufacturer, and I can’t see myself ever buying a Mazda again so long as Mazda refuses to to stan by it’s product and disregard their own reliability reputation.