Front Seat Head Restraint problems of the 2024 Mazda CX-5

One problem related to front seat head restraint has been reported for the 2024 Mazda CX-5. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2024 Mazda CX-5 based on all problems reported for the 2024 CX-5.

1 Front Seat Head Restraint problem

Failure Date: 11/07/2025

The contact owned a 2024 Mazda Cx-5. The contact stated that while the contact's daughter was driving at an undisclosed speed, the contact's vehicle was rear-ended. The front driver's side seat belt restraint did not function as intended. The contact's daughter was pushed forward out of the front driver's seat without restraint. The contact stated that the driver's side headrest detached due to the impact, and the back of the front driver's side seat fractured and detached. In addition, the air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. A police report was filed. The contact's daughter was transported by ambulance to the local medical center. The contact's daughter sustained injuries to the right arm and right leg, severe back pain, massive headaches, and whiplash. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.


Other Seats related problems of the 2024 Mazda CX-5

Seats problems
2
Front Seat Head Restraint problems
1


CX-5 Service Bulletins