Mazda CX-5 owners have reported 14 seat belt related problems since 1996. Table 1 shows the 1 most common seat belt problems. The number one most common problem is related to the vehicle's seat belt (14 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Seat Belt problems |
Air bag light is flashing in the dashboard. It says passenger air bag off. Driver seatbelt doesn't always click when trying to fastent seatbelt. I have to try multiple times until it clicks.
The contact owned a 2024 Mazda Cx-5. The contact stated that while the contact's daughter was driving at an undisclosed speed, the contact's vehicle was rear-ended. The front driver's side seat belt restraint did not function as intended. The contact's daughter was pushed forward out of the front driver's seat without restraint. The contact stated that the driver's side headrest detached due to the impact, and the back of the front driver's side seat fractured and detached. In addition, the air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. A police report was filed. The contact's daughter was transported by ambulance to the local medical center. The contact's daughter sustained injuries to the right arm and right leg, severe back pain, massive headaches, and whiplash. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.
Unknown.
The component that failed was the passenger's seat belt. It became unattached from the seat. It appears as though the bolt that holds the fastener to the seat failed. The vehicle is currently available for inspection as it has not been taken to be repaired, yet. Safety was put at risk by the seatbelt not being attached to the seat which could have resulted in serious bodily injury in the event of an accident. The problem has not been reproduced or confirmed by a dealer or independent service center, yet. The vehicle has not yet been inspected by police, insurance, or manufacturer. No warning lamps, messages or other symptoms of the problem appeared prior to failure.
Not an "incident" per se. Front passenger seat belt is difficult to clasp.
Back seat seat belt cord unlatched from main holding while in use with passenger.
2016 Mazda Cx-5 passenger seat belt warning light and alarm go on when unoccupied and the “airbag off” light turned off (supposed to light up if the seat is unoccupied).
The contact owned a 2016 Mazda Cx-5. The contact stated while driving 35 mph, another vehicle going 110 mph crashed into the rear of the vehicle. The air bags failed to DE[ploy. The contact hit his head against the front driver's side window and he became unconscious. The contact stated upon regaining consciousness, he noticed that he was laying flat on his back as the seat had fractured. The contact also noticed that the seat belt had fractured into two. The front of the other vehicle caught on fire and the fire expanded to the rear of the contact's vehicle. The emergency units and state police patrol assisted the contact out of the vehicle through the drivers' side door. The emergency units transported the contact to the hospital, where he was informed that he had sustained head, neck and back injury. Additionally, the contact was informed that he had sustained a stroke on the left side of the body. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 58,000. The VIN was unavailable.
The contact owns a 2016 Mazda Cx-5. The contact stated while driving at various speeds, the seat belt warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that there was short in the wiring harness and the module needed to be replaced. Additionally, while the mechanic was working on vehicle, the side curtain air bags inadvertently deployed. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. Invalid VIN. ## #vpic# 1 - check digit (9th position) does not calculate properly; 3 - VIN corrected, error in one position (assuming check digit is correct); 14 - unable to provide information for all the characters in the VIN. #vpic#.
Tl-the contact owns a 2016 Mazda Cx-5. The contact stated that while driving at approximately 40 mph, the vehicle crashed into a parked vehicle however, the air bags failed to deploy, additionally the shoulder harness also failed to prevent forward motion in the vehicle. The contact sustained a chest injury due her chest striking the steering wheel. Medical attention was not yet sought. A cardiologist was contacted and an appointment was made. A police report was filed. The vehicle was towed to an independent repair facility. The vehicle was not taken to be diagnosed. Neither the dealer nor the manufacturer was contacted or notified of the crash. The vehicle was not repaired. The approximate failure mileage was 15,000. Ah.
Intermittent airbag or seatbelt fault warning. Every couple days over past 7days while driving at highway speed light comes on. Display says fault in passenger airbag or seatbelt. Once car is shut off warning stops and is erased. No passengers are in the seat at the time. Even if buckle seatbelt in empty seat warning can appear. Will try and have dealer look at it but like I said warning disappears for a few days once car is shut off.
I purchased a 2018 mazada cx5 in April. In may I noticed that the brakes were hesitant to stop and that they also make grinding noise. I immediately contacted the service department at mazada. The service advisor told me that because the car was new it would make grinding noise and that they would eventually ease up. It is now November and the issue still exist. In June my passengers seat belt began having difficulty latching causing the censor to go off. This happens daily. In October my tire pressure light came on stating that the tire pressure was low. I placed air in my tires and the censor light never went off. On October 18, 2018, I went to the mazada dealership for a scheduled maintenance, informed the service advisor of my concerns and they stated everything was fine and the censor was reset. Today is November 2, 2018 and my tire censor is back on. My brakes are still grinding and now they slide before stopping and my passenger seat belt still is not latching. This is a safety hazard to myself and passengers.
During hard breaking (abs engaged) at 30 mph city traffic, followed by a front end crash, both seat belt retractors for the two front seat passengers failed, failing to keep the passengers secured in their seats the belts never locked and completely despooled. The driver was able to use the steering wheel to remain seated, however the passenger's head impacted and shattered the windshield. The passenger also had bad bruising from the final restraint of the belts after it despooled and stopped.
The contact owns a 2014 Mazda Cx-5. The contact stated that the passenger side seat belt had difficulty latching and would unlatch independently. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.