Mazda CX-5 owners have reported 7 problems related to warnings (under the back over prevention category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mazda CX-5 based on all problems reported for the CX-5.
Back up cameras fail infotainment system reboots and maps on the system inadvertently counts stops plus changes volume at loudspeaker telling me “this is the level “ and is on highest volume. Which you can’t turn down. All are dangerously interfering with driving. Please put pressure on Mazda to fix and not just update software when the problem has been fixed called cmu.
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all problems of the 2018 Mazda CX-5
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The info uni in the car constantly resets itself. It happens when gps is activated, parking, listening to directions, pretty much at all time especially in crucial moments. Nav center doesn't even load at times, this causes unknown information of speed limits and streets.
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all problems of the 2016 Mazda CX-5
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The infotainment system on the Mazda consistently glitches causing vehicle settings to be changed while the vehicle is in motion or stopped. The volume changes, navigation settings change, maintenance settings change including door settings and any setting that can be controlled by the touch screen. If a phone is connected to the system it will make calls and stop volume on system. Additionally, when reversing and the back up camera is enabled/used the screen glitches and you can no longer see a large portion of the rear view - making it a very large safety hazard. There are thousands of people who report this and little has been done for years other than people being charged for an entire replacement and the issue just comes back. Please see duffy v. Mazda, filed this year. There has also been another Mazda model where the infotainment was identified by NHTSA to be faulty - the repair period was extended 7 years but has been expired for years now - it has not covered any of the cx models. Dealers are very aware of this.
Back up camera display does not always immediately come on when placing car in reverse. It can sometimes be 10 -15 seconds before an image appears. I wait in the garage, driveway, or parking spot before backing but this potentially puts pedestrians behind the vehicle at risk. Per fmvss 111 guidelines. S5. 5. 3 regarding response time: the rearview image "shall be displayed within 2. 0 seconds of the start of a backing event. " problem has been intermittent but frequency seems to be increasing. I took the car to headquarter Mazda in clermont florida. I was advised a software fix is available for the cameras but the cost would be $220 even though I have Mazda extended confidence warranty in effect.
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all problems of the 2019 Mazda CX-5
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Slowly and cautiously entered parking lot of a small strip mall. Proceeded to a parking space located in between two parked vehicles. Maneuvering into parking space I removed foot from gas pedal toward the break pedal; before foot made contact with break pedal the vehicle accelerated on its own surging over the cement parking bumper, over bushes, through the grass, down the curb and into the street. I jammed on the breaks. Lifting foot from break pedal I did not touch the gas pedal in fear the surge might happened again. Instead I allowed the vehicle to coast as I guided vehicle to the curb. In all the commotion, while trying to control vehicle safely I noticed the dashboard transmission indicator lights flash from park to drive to neutral. Safety issues for me and family at risk because we had no control over the acceleration of the vehicle.
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all problems of the 2023 Mazda CX-5
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Navigation/backup camera screen reboots constantly. This problem often occurs when I'm backing up. Mazda is aware of the issue as I have found many complaints on forums. It is not exclusive to the cx5. It appears to be all Mazda's, cars and SUV's.
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all problems of the 2017 Mazda CX-5
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The infotainment display will reboot continuously, in weather below 60 degrees, and will not stabilize until the car is warmed. During this time you are unable to access any of the features. This can take 20 minutes or more. It has been an issue for about a year, and others have had the same problem with no resolution or explanation.
Problem Category | Number of Problems |
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Warnings problems | |
Rearview System Braking problems | |
Back Over Prevention problems |