Warnings Problems of Mazda CX-5

The infotainment system consistently changes stations and volume on its own. Knob will not allow you to make adjustments . Contacted dealer and infotainment is not covered under warranty , or extended warranty. Now the collision notification is not working. Warnings from system that it has failed and causes system to not register any movement . This has been going on recently. Now have to drive it as it doesn’t have the system. And have to use my apple play for radio as infotainment keeps failing to include radio and navigation told by dealer that the infotainment system is not mounted into the dash and sticks up , so the heat from sun and summer has fried th system. Has been ongoing for over a year just found site to report it . Will not buy another vehicle with infotainment system sticking up out of dashboard.

See all problems of the 2018 Mazda CX-5 🔎.

While driving at various speeds, including highway speeds, the vehicle intermittently fails to slow down when the brake pedal is applied. On multiple occasions, the brake pedal was pressed but the vehicle did not respond appropriately and continued moving forward. On December 1, 2025, while traveling at approximately 65 mph on the interstate in rainy conditions, the vehicle began making a grinding sound and started sliding instead of slowing down. The vehicle briefly lost the ability to decelerate, creating a near-collision with a semi-truck. On December 22, 2025, the issue occurred twice in one day. While attempting to brake at a stop sign and in traffic, the vehicle did not slow down, nearly causing collisions with vehicles in front and adjacent lanes. In the instance where approaching the stop sign where a vehicle was stopped, the dashboard flashed “break” while I was breaking as hard as I could. Warning lights and sensor-related alerts have appeared intermittently prior to and during some incidents. The issue has continued intermittently, including additional incidents where the brakes were either unresponsive or overly sensitive. They do not respond in a consistent or predictable manner, making safe driving nearly impossible. This problem places myself and others at significant risk of collision due to loss of braking control. The vehicle has been taken to multiple dealerships for inspection. The problem has not been successfully replicated, and no repairs have been performed to resolve the issue. Dealership documentation includes customer reports of “not braking” and brake malfunction concerns.

See all problems of the 2025 Mazda CX-5 🔎.

While driving my vehicle the systems sensors are affected by nearby drivers which cause the car to stall in the middle of traffic going between 40 and 75 miles per hour.

See all problems of the 2020 Mazda CX-5 🔎.

Dashboard lit up like a christmas tree. Multiple warning lights all at once. This issue has been reported on multiple Mazda vehicle years. Took to delker auto repairs. Is electrical problem. Stated that so far nothing wrong with components. Will have to hunt for. Mazda has known electrical issues. In addition, your file upload will not let me upload picture even though it's in correct format. I can send separately.

See all problems of the 2017 Mazda CX-5 🔎.

Forward braking safety sensor was on transmission after braking check engine light . Was driving car from work it lost all power . And those warning ?? light indicators where on . Car wouldn't go over 15mph . Took vehicle to Mazda and dropped it off as my husband requested information do so . Mazda called say diagnostic saying it needed plugs ,coil packs serpentine belt and adjuster pulleys replacement. I called my husband he's a mechanical engineer he said no way it needs a tune up that early. He requested information go get the car as he flew home from working outta town. We took it to scooter's place certified mechanic in indian head MD . Scooter's place diagnostic scan said completely the opposite. Say it was the cars brain aka cpu send false signals causing misfire to all components of vehicle . He change one spark plug and car ran normal. He told us it wasn't a fix it was cpu and no matter tune up or not . The computer was the issue. I went back to passport Mazda in suitland maryland to give them second opinion issues the gm wouldn't give my money back for false diagnostic readings and refused to listen or hear what I had to say I was to upset to continue and decided to leave . He kept saying he wasn't a technician so he doesn't know but was explaining technician issues that were incorrect I have both diagnostic detail paperwork which I will attach with report.

I was driving to home depot after work around 6pm pst on [xxx] and must have fallen asleep at the wheel about a. 1/4 of a mile from my house and left the road way after a turn. I hit my head so hard I had to be treated for a head injury and the car dialed 911 for me to report a crash. The airbags nor any other safety system triggered besides detecting a crash and dialing 911. My car was deemed totalled by insurance and had to go to the hospital. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2022 Mazda CX-5 🔎.

Mazda vehicles currently have an infotainment system that that is touch screen when the vehicle is stopped or below 10 mph. Above 10 mph, the touch screen disables and can only be used with the control console. Mazda infotainment systems have a "ghost touch" issue where when stopped, will behave abnormally and select random menus, options etc. Today while stopped at a red light, this ghost touch issued caused the infotainment system to turn off blind spot monitoring and Smart city brake support (automatic braking. ) due to the ghost touch, the control console wheel does not over ride the ghost touch issue. I could not turn these safety features back on until I started moving the car (accelerating above 10 mph) while driving at which point the touch screen "disables" and only allows the input of the manual control wheel. Mazda is aware this is an issues and refused to recall/fix these defective units outside of warranty without charging $500 - $1000 per customer.

In under 36 months failure of the front sensing camera disabled parking brake, traction control, emergency braking assistant, traction control, lane keeping assistance and lane departure warning.

See all problems of the 2021 Mazda CX-5 🔎.

Was driving down a road at around 40 mph and a vehicle ran the light and took a turn in front of me. I applied brakes but car didn't try to apply them harder from the start and no warnings ever came up. Wasn't able to avoid collision and airbags deployed (only steering wheel airbag).

The info-tainment system (android auto/apple car play) is unstable and will come on at any time and change/delete settings and make calls, texts, etc. Without any input. It is distracting as the screen shows what it it doing and the driver will need to make it stop. It could cause an accident. It has at times: changed radio stations deleted presets and other settings deleted contacts from my phone made phone calls and sent texts deleted and reset the navigation to a destination not selected by the user. I understand this is called ghost touch and requires the touch screen to be fixed although I have never used the touch screen. I understand they recalled and fixed the 2016 to 2017 cars, but I have to pay to get the 2018 fixed out of pocket. This has been happening and getting worse for the past 6-8 months. Also, the forward collision has alarmed when there was nothing in front of me.

On 7/30/23, I was driving home from church, and was driving on the freeway in the fast lane when my 2018 Mazda Cx-5, that was only 5 years old, with only over 33. 2k miles on it, started to stall. Thankfully, it didn't come to a complete stop, but slowed down tremendously, and had at least 5 malfunctioning lights come on all at once. The car wouldn't go over 25 miles afterwards. I was very thankful to make it home safely, but this was very alarming, since I never had any issues with that car, and always kept it very well maintained. For a car that was only 5 years old and had only 33. 2k miles on it, to experience such a drastic problem, is very confusing. It was very concerning that the car almost came to a complete stop unexpectedly without any warning ahead of time, especially while driving in the fast lane on a freeway. I also took pictures of the malfunctioning lights that came on right after the incident took place. I had the car towed into the dealer the next day, and they told me that it was unusual that my engine would do that. They said that it needed a tune up earlier than expected. I was told that the 3rd cylinder was misfiring, and also when the engine isn't working properly, everything else in the car would shut down. Now, why would a car that's been very well maintained, with only 33. 2k miles on it need a tune-up? and I always kept up with the oil changes on time. I found out that there was an engine recall on these particular models, but I was told by Mazda that my VIN # did not qualify; however, what I experienced, did fit the description of the recall. I've since then, decided to trade in the car, because I was just too afraid to continue driving it after this experience. I am however, very upset that I had to give up a car that I invested a lot of money in and took very good care of, and only had 33. 2k miles on it.

When I drive 100 to 150 fest the front camera blocked warning light come on. The only way to reset is to stop turn of car and restart, only to have it happen again and again. The main thing is when and if I can get into cruise control and I am on a major highway and have the cruise set unannounced the warning comes on and turns off the cruise control. If there is someone close they run up on me. I have had it back to the dealer and have called Mazda, all they said was maybe the sun was setting it off, I guess I can only drive at night. The dealer had the car for over 2 weeks and did not fix it. I have recently discovered that if I keep the cruise control on it will not do it, it is very frustrating and now it is off warranty.

The vehicle continues to have safety features malfunctions with its sensors. The forward facing camera sensor and the blind spot monitoring sensor continues to malfunctions when driving in clear visibility with light to heavy traffic at random times during a day. These features assist the driver to maintain a safe distance from other vehicles while driving. My vehicle has almost crashed several times due to the failures of the features such as the stop and go traffic and forward facing crash detection not working properly.

See all problems of the 2023 Mazda CX-5 🔎.

The Mazda scbs (Smart city brake support) system malfunctioned in my vehicle. This system can inadvertently apply the brake if the system malfunction. It was told to me by the dealership that it was a known issue with the cx5s around this model year and I really think it should be a recall. Not having this safety-critical system working properly because of a manufacturer defect isn't a great thing to put on the traveling public. Not having this system could cause people to become complacent expecting the system to work properly and stop them from rear-ending another vehicle. The warning light randomly came on one day, and would also come on from time to time which the manufacturer states as "normal". I had the system inspected by Mazda and they told me "this is a common issue that we have seen frequently. " I had to pay out of pocket $800 to get this safety-critical system repaired that really should be covered by the manufacturer due to a malfunction in their system.

Unknown my vehicle stalls while I’m driving. My rpm tends to stay at one number when this happens. I was nearly struck by a vehicle while trying to merge onto the highway. This is very dangerous. There’s also I light that comes on my dashboard that seems to be indicating an accident or something of that sort.

Feb 2,2022 received critical vehicle malfunction warning, all vehicle systems affected told to call roadside assistance and not to drive vehicle. Received same warning again February 11,2022 after vehicle had been inspected by dealer service again had vehicle towed to dealer. April 14, 2022 critical vehicle malfunction again. October 30, 2022, again critical vehicle malfunction warning. All vehicle systems affected.

The adaptive cruise control system (collectively including the lane departure warning, forward collision warning, Smart city brake support etc. ) on this SUV stops working abruptly and randomly while the car is in operation on the road. This is a major safety concern as it can crash into a leading vehicle in absence of adaptive cruise capabilities. The system generally resets or starts working again after a 5-10 minutes, but there is no rhyme or reason why it stopped working or when it would start again. It has happened in cloudy, harsh cold weather, and also on a bright, warm sunny day. This makes the acc unreliable. The dealer could not reproduce the malfunction, as generally the car is stationary in the workshop or isn’t driven for a long enough time while testing.