general problems of the 2011 Mazda CX-7

Transmission went out at 150,232 also car has a lot blond spots.

Took my car to get a alignment due to the shacking of the wheel when coming to a stop, when taking my car to be look at, I was advised that the control arm of my car was bad, in which I wasn't aware of. On may 1st I had the control arm replaced. Now I received letters an calls about the airbag recall. On June 15th took my car to jake sweeney Mazda after receiving a call about the recall. While in the waiting room waiting for the airbag to be repaired, the service person ben came back out and told me that I had another recall for the lower control arm of the car, in which I just had repaired on may 1st, unaware of the recall, which I found out on June 15th. After explaining to them what had happened, he told me that he needed to still fix what had already been done, with the updated parts. On June 16th, I submitted my reimbursement request on June 18th I received an e-mail back stating that all repairs done by third party would be my responsibility. I tried calling and speaking with an supervisor, who still advised me that it was my responsibility. So I explained to them that it is my responsibility to know when their parts are recalled without receiving letters are calls about it. I paid $855. 80 to get the lower control arms repaired. I provided them with the copy of my bank account, along with the receipt copy of the third party vendor who fixed the repairs. I would like to be reimbursed for my $855. 80.

On-going issues with gas pump shutting off at pump. Took car to get it check. Back and forth with dealer to fine issue for over several months period. Engine warning light came on twice. Customer request dealer to check fuel systems. Gas leak discovered, along with clogged fuel vapor lines. Spider webs near fuel lines. Customer suspect fuel system defect. Dealer suggest fuel system replacement. Since out of warranty, customer reach out to manufacturer.

Every since I first purchased my car, my door handles are very loose, I've had to get the driver one fixed and it's loose again. It causes me to not be able to use that door. All my windows will not go up once I put them down and they are also making noises. My headlights are dimmer from when I first purchased the car, and I have to keep replacing them because they keep going out.

2011 Mazda Cx-7. Consumer writes in regards to unsatisfactory customer service at dealership with repairs and rental vehicle service. The consumer stated the only vehicle the dealership offered was a truck. The consumer is handicapped and it was difficult to enter and exit the vehicle. Updated 07/13/2017.

Purchased (new) - July 4th, 2011. One month in, the front driver tire blows out on the 55 freeway in costa mesa. The car is driven to the dealer the next day - to have a tire placed on. The price was surely "surprise surprise" - $250. 00. We push to know why the tire was so expensive, it's because the size is new for this size vehicle and there's one maker of the tire. Bridgestone. We pay for it begrudgingly, and go about our way. February 6th, 2015, 3 years, 6 months of owning the vehicle. The vehicle history is good, maintenance is excellent (my wife is a therapist for children with autism so that's why vehicle choice was extremely important - traveling client to client in administering therapy sessions) and without warning, she cannot reverse. Car can drive forward, yet is losing power when the automatic attempts to shift from 1st to 2nd gear, so it jumps from first to 3rd. We take the vehicle to browning Mazda in cerritos and we are advised that the transmission needs to be replaced ($3,200. 00). 3 years 6 months 64,262 miles, excellent maintenance history, & this vehicle needs a new transmission? this felt like a terrible joke. The power train warranty? 3y/60k. Expired just over 4,000 miles ago. We contact Mazda (corporate) & are advised later in the day that they would pay half of the ticketed amount. That's still egregious as there wouldn't be a vehicle sold if most buyers knew that at such ridiculously low mileage, the transmission would fail them. We retrieve the vehicle and have it looked at for two more opinions and apparently there are no codes indicating the transmission is bad, yet it's obviously the transmission according to the mechanic as indicated simply by the test drive.

My wife was driving to work yesterday morning when she heard a loud noise that sounded like a gunshot. She immediately noticed glass flying off of the top of the car. Apparently the sunroof exploded. There were no other cars around my wife at the time so it did not get hit by a rock or any other debris from the road. The good thing is that while my wife was shaken up over the incident, she did not wreck the car and the inner shade was shut so there was no glass in the interior of the car. I took photos of the sunroof and the remaining glass is pushed up as if someone kicked it from the inside of the vehicle. I can email the photos if they are needed. I searched the internet for any complaints of sunroofs exploding on mazada vehicles and to my surprise there were a number of people who experienced the same problem. I think that this is a real safety issue. I have contacted Mazda about the incident and am waiting for a response but when I spoke with the service manager at the dealership where I purchased the car, she stated that she had never heard of anything like my wife experienced. All of the other complaints that I found on the internet stated that they contacted Mazda and that nothing was ever done to rectify the situation.