Suspension Noise problems of the 2012 Mazda CX-7

Tl-the contact owns a 2012 Mazda Cx-7. The contact stated that while driving various speeds, the vehicle made a loud clunking noise. The vehicle was previously repaired at moffit Mazda of bossier city, louisiana under NHTSA campaign number: 16v593000 (suspension) and the failure recurred directly after the repair. The dealer was notified of the failure and stated that the vehicle had already been repaired and that the contact would have to pay a diagnostic fee. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000. Ad.

The contact owns a 2012 Mazda Cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact experienced a clicking sound coming from the front driver and passenger wheels. The failure mileage was 50,500. VIN tool confirms parts not available.