Wiper problems of the 2010 Mazda MAZDA3 - part 1

My Mazda 03 dashboard is melting, and I am not able to see out the window. . . I have talked to dealer and manufactory, and they will not pay the whole amount knowing it's a safety issue. I don't understand how they can sell product on car that is malfunctioning and a safety issue. I bought the car brand new in 2010 and didn't have any issues until this year. Please call me back at 5417291640 my name is rebecca sherwood. I was not in an accident, just think this is a safety issue.

Front dash is melted and very shiny causing intense glare for the driver.

The dashboard adhesive migrates to the surface of the dashboard. Adhesive then sublimates and condenses on the windshield making a glaze on the windshield, making it extremely difficult to see the road in sunrise or sunset conditions. I've repeatedly cleaned the windshield with many different cleaners including acetone, but at best I am only able to improve visibility, not restore it. In the attached photo, the upper portion of photo illustrates the film of adhesive on the glass after it was wiped with a clean paper towel, creating a hazy appearance. The entire windshield was cleaned with acetone and heavy duty degreaser and window cleaner prior to the photo.

The dashboards should be subject to a recall immediately since badly reduced visibility from glare is a recipe for an accident. The defective (melting) material is so bad that if the sun hits it just right, I can hardly see anything ahead of me; it is an accident waiting to happen. I called my Mazda dealer (gray epperson Mazda in cleveland, TN (423) 303-1333) but said there was nothing they could do now as there was a warranty before but it had expired. I try to drive the car but always trying to avoid sunny conditions, but unfortunately, when I leave at 5pm conditions are worse if it's sunny. I wish Mazda would accept responsibility soon (or they are forced to do so by NHTSA, if needed) so that I wouldn't have to take such a risk.

I am writing to file a complaint regarding the defective dashboard of my Mazda 3. The dash of the car under the windshield has become melty and shines excessively, making it extremely difficult to see when the sun is shining on the dashboard. The reflection on the windshield is so intense that it affects the visibility of the road and makes it hard to see clearly. I was informed by the dealership that there was an extended service available for this issue, but it expired after 10 years. I was never informed of this extended service and only now, after my dashboard has become extremely affected, did I find out about it. This is extremely concerning as the dashboard is an important safety feature of the car and the reflection from the dashboard is affecting my visibility, putting myself and other drivers on the road in danger. I am extremely frustrated with the lack of transparency and communication from the dealership regarding this extended service and the fact that my dashboard has become defective despite proper maintenance and upkeep of the car. I demand that Mazda take responsibility for the defective dashboard and rectify the issue as soon as possible. I kindly request that the NHTSA investigates this matter and ensures that Mazda takes the necessary actions to resolve this issue for all affected car owners.

The dashboard is melting and its causing a poor visibility due to the shiny reflection on the windshield.

My car's dashboard is melting creating an awful smelly chemical fume of whatever is deteriorating. Touching it results in getting molten dashboard on my fingers and there is an awful glare on the windshield when driving impairing visibility. It's been hot this summer and whatever the dashboard is made of was not built to handle heat.

Melting of dashboard projects a glare on the windshield blinding the driver looking straight ahead on sunny day.

The car a recall for dashboard it's melted their glare when the sun hit you cant see. Took it to the Mazda dealer they wouldn't fix it. I would have to pay outer my pocket. When driving.

Approx 4"x12" section dashboard melting above gauge cluster and creating glare both off of the dash and on the windshield. Cannot clean off gooey mess.

The dashboard appears melted and sticky and is effecting visibility making it very dangerous to drive.

Dash is melting and I have very poor visibility due to a lot of glare reflection.

Sticky dash leaves a major glare on the windshield, impossible to drive in the sun.

Defective dashboard that cannot withstand exposure to sunlight, resulting in the dashboard melting, emitting a noxious smell and taking on a reflective quality. When the dashboard becomes reflective, drivers trying to see through the windshield have to struggle to see past the image of the dashboard in the windshield. Mazda failed to notify consumers timely the defect. When class action lawsuits were filed, Mazda was forced to take action. They offered a limited extended warranty to fix the "cosmetic issue" that resulted. However, bright light reflecting off the melted dashboard is temporarily blinding, causing a harsh glare on the windshield and obscuring vision, putting the driver and others at risk. In addition, Mazda is failing to take any action on vehicles outside of the warranty date, stating that it is the consumer's responsibility to obtain service within a timely manner. Upon contact of Mazda corporate office, there is no record of me even owning the vehicle and my VIN number is still listed until the original owner of the vehicle from 7 years ago. I have never received a single notification of a recall or warranty extension since taking ownership of this vehicle in 2012. Official start date of the dashboard melting is unknown, however has gotten progressively worse in the past few months. Upon contact of the dealership to address issue, I was notified I was out of the warranty window and there was nothing they could do to assist.

The dash on my vehicle has melted and become shiny and hard to see when driving. It appears this is a known issue and Mazda has "extended" the warranty on the dash, however since my car has a "branded title" from hail damage this excludes my vehicle. Also the issue is outside the 10 year extended warranty. This is a known issues and is listed on the Mazda website. Multiple people have the same issue. After contacting Mazda they will not replace the dash. Since this is a known issue and safety hazard I believe it should be a recall vs them extending the warranty to save costs on not having to replace certain vehicles. Https://insidemazda. Mazdausa. Com/press-release/mazda3-and-mazda6-warranty-extension-statement/.

The dash board is melting and causing problem seeing. I received a letter a while back stating there was issues with the dash boards becoming sticky or melting mine has just started doing this and its making it difficult to see on really sunny days from the glare that it reflects on the windshield on the driver side. This is very dangerous I called Mazda about it and was told there was nothing they was gonna do about this issue. I dont understand how they can not fix it when its cause of the dashboard they put in the cars. This is not only poor customer service but also could risk people lives. I am not happy about this. This has been happen and only getting worse as time goes on I dont have a certain date so I just picked one below.

My dashboard has been melting caused me to drive off road and almost to have accidents numerous times when the sunlight and the traffic light at night reflects on the dashboard/windshield and blinds whos driving and u cant even clean it just wish that it would be resolved before something worse happens.

Vehicle was parked in a secured company parking lot. When I left work, the sunroof glass was smashed. There was nothing on the roof of the car. I thought a huge tree limb may have fell on the car and someone moved it but there was nothing nearby to explain what happened. I had the sunroof repaired and forgot about it until I just saw information about this happening on other cars. Reporting to you for statistical purposes. Sunroof glass shattered, vehicle was stationary (parked), the high temp that day was 90 and the low was 72, nothing was on top of the car (rock,tree,etc), no known reason for why the glass broke.

My dash has glare from dash melt.

The dashboard is melted and sticky and that makes it bright with the sun and reflected in the glass internally and makes day driving very difficult.

Sticky dashboard interferes with windshield glare he windshield tend to get a very bad glare and makes it hard to drive due to the dash board. The dash board is all sticky and gets worse with the heat.

The contact owns a 2010 Mazda 3. While driving various speeds, the radio activated independently. The radio turned on and off when the brake pedal was depressed. In addition, the windows failed to work intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failures. The approximate failure mileage was 130,000.

The dashboard has started to melt. This has resulted in a very shiny sticky mess. The sheen causes severe vision problems while operating the vehicle. I have been almost blinded and unable to see the traffic at times.

The dashboard is melting causing a glare in the windshield. Blocking my view while driving.

My dashboard is also melting like others have complained about. It started about 36 months in and only gets worse. It's now a sticky mess that reflects on to the windshield which causes glare when looking out the windshield. It seems to be dangerous to drive on sunny days in florida. It's distracting and is unsafe for the driver as well for anything that is in the area of the glare outside the car. This needs to be addressed. When brought to the attention of my service garage the mechanic told me that he had seen it on about 1 of every 5 cars serviced. When I inquired what it would cost to get it repaired/replaced the guy said it would be close to $2000. That's crazy for something that is obviously a manufacturing issue.

For several months the dashboard on my 2010 Mazda 3i has been melting. It is now a sticky shiny mess on top and the reflection of it in the windshield at certain sun angles makes it extremely dangerous to drive. I almost ran over a pedestrian today because I could not see him through the reflection which is the reason I finally decided to report this condition to NHTSA. I was crossing an intersection after making a stop for a stop-sign and started straight forward to cross the intersection. I barely was able to stop short of hitting a guy crossing the street.

My dashboard has started melting. It causes a huge glare across the front windshield and makes it difficult to drive. This is an accident waiting to happen. I did put my car in service at the Mazda dealership in clear lake, texas and it sat there for over a month. They did give me a loaner car but they called me to drop off the loaner and pick up my car, I expressed how terrified I am to drive my vehicle and asked if I could stay in the loaner until the issue was resolved, and they said, "it was not their problem" and gave me the Mazda corporate number "because it was Mazda's problem not the dealership". I called Mazda and they told me to return the loaner and to put a towel over the melted dashboard(which I have tried but cause a reflection). I am furious that my safety is not a priority to these people. I need help getting this issue resolved.

Dash board is melting and the gloss coat it leaves is throwing a serve glare in the driver's line of sight. Manufacturer has been noyified and states that the vehicle is out of warranty even though there are numerious cases posted on-line for the same problems. Mazda has built a vehicle with a known safety/manufacturer defect that they refuse to take responsiblity for. What does it take to get their attention? loss of life???.

Melting dashboard. Mine is not as severe as others have reported. But there is a sticky/gooey feel to part of my dashboard.

The dashboard on my 2010 Mazda 3 has become sticky, there is a slight shine to it which glares off the windshield. I have contacted the dealership and am taking it in tomorrow to see about repair/replacement. I use a sunshade though I do not have a dashboard cover. The affected area is clearly where the dash gets the hottest.

Started to notice sticky residue on the inside of the windshield. Hard to clean off making for a visibility issue. Days later after the vehicle had been parked noticed the dashboard was very sticky and appears to be melting. After some investigation online realize this is an going issue with these cars and others. I. E. Toyota/Lexus .

The dashboard of the vehicle, particularly the area above the steering wheel, appears to have melted. The surface of the dashboard is sticky and shiny like it is covered in tar. It cannot be wiped, and the shiny surface produces a severe glare right in the line of sight for the driver. No cleaners or chemicals have been used on the dash, only a dry cloth.

Dashboard is melting creating horrible glare in line of vision occluding oncoming cars. I have pictures of how terrible the glare of the dashboard reflection is creating while driving. I feel like this is a safety hazard and someone will fail to see an oncoming car or child crossing the street due to this defect.

Dashboard melting. Glare on winshield.

My dashboard is melting. My car isn't even five years old and the dashboard has basically melted to a point where I have to replace it. There are issues all over about this on certain vehicles and as far as I understand Mazda will not place a recall, but says I have to pay $1500 to fix it because the glare of the melting reflects off my windshield when I drive which causes a hazard.