Table 1 shows one common seat belt related problems of the 2022 Mazda MAZDA3.
| Problem Category | Number of Problems |
|---|---|
| Seat Belt problems |
I was rear ended while at complete stop by someone going over 40mph on 12/19/22. My airbags did not deploy and my seat belts did not lock out. Directly after being hit my phone flashed a safety fracture malfunction on the dash board and then sent the notification to the Mazda app on my phone.
On 8/11/2022, my car indicated a message on my dashboard that said “air bag system malfunction. Have the vehicle inspected. ” I also received a safety & security message in my inbox on my app that stated “air bag system and seat belt pre-tensioner system malfunction. Vehicle airbags and seat belt pre-tensioner may not operate correctly in an emergency. Have the vehicle inspected by your dealer. ” this message was received multiple times. I called the dealer and they weren’t sure what it meant so I took it to them on October 6, I dropped off my car at the dealer. They called me a few hours later and told me that my car was not safe to drive because the airbag and seat belts weren’t working. Fortunately they had a rental for me, however, today is 11/10/2022 and I still don’t have my car back. They stated that it may take up to 6 weeks to get the parts in. And this dealer has never seen anything like this before.
Purchased vehicle new at dealership April 15th 2022 w/ 17 miles on the odometer. After 500 miles on the odometer, began receiving multiple daily warnings through the mymazda app indicating airbag/seat belt pretensioner malfunction. Subsequently noticed the same warning lit up on the dash while driving for approximately 10 seconds and then light went out. Discovered technical service bulletin dated 317/2022 08-001/22 indicating this a known problem for Mazda 3 vehicles between 2019 and 2022. Showing design flaw in path layout for wire harness connecting to side airbag module in seat back. Recommends modifying plastic module cover by removing several inches of plastic, several inches of foam padding, and pinning section of wire harness to steal seat frame with plastic grommet. This is a clear safety hazard concern that should have been addressed before I was allowed to drive the vehicle away from the dealership. Mazda's position is not to address the issue until they receive a customer complaint. If I had been in an accident I may have been severely injured or killed because of this malfunction.
Hello, I bought my 2022 Mazda 3 sedan in February of 2022. I’ve had my car for a total of 5 months. From the very first month I bought my car I’ve had problems with the “air bag / seat belt pre tensioner. ” I have seen this issue appear on my dashboard as well as my Mazda app to give me warnings numerous times I can’t keep track. I have taken my vehicle to my Mazda dealership a total of 7 times for this same issue “air bag/seatbelt pre tensioner” and yet to have my car fixed. Every time I take my car into the dealership service they claim the issue has been fixed and it has not been till this day. I decided to do my own research on my vehicle and seen so many complaints throughout the internet regarding the same issue on my model 3 sedan. These issues have been happening from previous models of the company vehicles. The service department and corporate are well aware of my issue and say I’m not the first customer with this type of complaint. This issue on the Mazda 3 sedan needs to be investigated as this is a huge safety issue for customers. We shouldn’t have to pay the price as the buyer. Thank you.