general problems of the 2011 Mazda MAZDA6

The contact owns a 2011 Mazda Mazda6. The contact stated that while driving at an undisclosed speed and coming to a stop, the steering wheel was not operating properly. Several days later while the contact's wife was driving at an undisclosed speed, there was play in the steering wheel. Additionally, there was an abnormal sound coming from the passenger’s side wheel. The contact stated that the wheel was turning abnormally. A mechanic arrived at the residence to diagnose the vehicle and determined that the sub frame was rusted. While touching the sub frame, pieces of the sub frame fractured. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 92,000.

The contact owns a 2011 Mazda Mazda6. The contact stated that while driving at 25 mph, the contact attempted to swerve out the way of another vehicle as she suddenly lost control of the vehicle. Due to the failure, the contact force to steer the vehicle to the left as the contact attempted to maintain control of the vehicle. The contact managed to pull over into a parking lot and called her husband for assistance. Despite the failure, the contact managed to drive the vehicle home despite the vehicle being extremely difficult to maneuver. The contact's husband managed to drive the vehicle to a local mechanic, who determined that the front subframe had failed due to excessive corrosion of the subframe. The mechanic then informed the contact of NHTSA campaign number: 19v323000 (structure, suspension); however, the contact was informed that her vehicle was not included in the recall. The manufacturer was notified of the failure where they confirmed that the vehicle was not included in the recall. The vehicle remained in the mechanic's possession and had yet to be repaired. The failure mileage was 115,000.

The contact owns a 2011 Mazda Mazda6. The contact stated that while her mother was driving at slow speeds in a parking area, there was an abnormally loud metallic sound coming from underneath the vehicle, and moments later the vehicle became extremely difficult to maneuver. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the rear crossmember had detached from the vehicle due to excessive corrosion of the subframe. The contact was informed that the vehicle could not be repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 19v323000 (structure, suspension); the VIN was previously included, but was repaired in 2019. The contact stated that the recall repair was for the front passenger’s side lower control arm. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 150,000.

The contact owns a 2011 Mazda Mazda6. The contact stated that while the independent mechanic was performing an oil change on the vehicle, the independent mechanic informed the contact that the rear sub frame was severely rusted with holes in the sub frame. The vehicle was taken to the dealer, where it was determined that the rear sub frame needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 19v323000 (structure, suspension). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 129,000.

The contact's daughter owns a 2011 Mazda Mazda6. The contact stated that while her daughter was driving at an undisclosed speed, the steering wheel inadvertently moved to the left at a 30–35-degree angle. Additionally, the rear end of the vehicle swayed while coming to a stop. The vehicle was taken to an independent mechanic, who determined that the crossmember was severely corroded and the front driver's side crossmember had cracked. The vehicle was then towed to the dealer, where it was diagnosed that the front sub frame, sub frame link, sway bar, sub frame nuts, and bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA campaign number: 19v323000 (structure, suspension); however, the VIN was not included in the recall. The failure mileage was approximately 89,000.

The contact owns a 2011 Mazda Mazda6. The contact stated that while the vehicle was at the dealer for routine service, the vehicle was diagnosed with rust and corrosion of the sub-frame. The contact was informed that the sub-frame needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA campaign number: 19v323000 (structure, suspension); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The contact was advised to contact the ntsa hotline to report the failure. The failure mileage was approximately 100,000.

Tl the contact owns a 2011 Mazda 6. The contact received notification of NHTSA campaign number: 19v323000 (structure, suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Eich Mazda (1933 w division st, st cloud, mn 56301, (320) 251-1737) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Sunglass holder above rear view mirror pops out while driving obstructing the drivers use of rear view mirror.