general problems of the 2016 Mazda MAZDA6

The contact owns a 2016 Mazda Mazda6. The contact stated that after her husband had driven for approximately 2 hours with the seat heater activated, the passenger’s side seat overheated, and the seat started smoking. The driver stated that the seat heating element overheated and burned a hole in the seat, damaging the air bag located near the seat heater sensor. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,500.

The vehicle infotainment system in this 2016 Mazda 6 no longer works and has what is called a rolling reboot. This seems a common problem with Mazda's based on a service alert sa-011/20 as well as a TSB 09-020/18. When broken I can't use the hands free to make or receive calls, nor can I modify preferences, service warnings, use the radio etc. The car is out of warranty and the part known as a connectivity master unit (cmu) is over $1000 including tax. I think Mazda should at least provide a replacement part for this very common problem, which effects many models.

Pcm issue, passenger air bag issue, OCS wiring issue. Infotainment system, transmission, and engine. Key fobs not able to be reprogrammed due to pcm issue.

This Mazda 6 model is equipped with a video display screen mounted on the dashboard that operates the radio, communication, and most importantly, the view projected by the rear view camera. Upon ignition, the screen operates for about 30 seconds and then goes dark and shuts down. The rear view safety feature is disabled thereby jeopardizing public safety. The screen shuts down whether the vehicle is moving or stationery, on the street or in the garage. I notified the Mazda customer experience center, by letter, of the problem, but got no answer.

When pressing the start/stop button, the ignition does not turn off although the shift lever is in "p" position and the "engine" shuts off normally, the ignition stays on (in accessory mode).

Smart city breaks malfunction. A breaking system that is only supposed to work when going under 20mph, applied when I was going 65-70 down a freeway. Check engine light came on, car started applying breaks, then slammed on breaks. Drivers foot still on gas peddle, happened within seconds.

The contact owns a 2016 Mazda 6. While driving approximately 50 mph, the vehicle stalled without warning. The vehicle eventually restarted, but the failure recurred. The vehicle was towed to the dealer where it was diagnosed that the fuel pump and brake lines were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted after the engine system malfunction warning indicator illuminated. The vehicle was taken back to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,000.