Adaptive Cruise Control Problems of Mazda MAZDA6

Mazda MAZDA6 owners have reported 2 problems related to adaptive cruise control (under the forward collision avoidance category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mazda MAZDA6 based on all problems reported for the MAZDA6.

1 Adaptive Cruise Control problem of the 2016 Mazda MAZDA6

Failure Date: 05/22/2024

When driving, after a period of 10 - 20 minutes usually, of the adaptive cruise being on (not necessarily in use), the buttons on the steering wheel will re-map. That is, the + button for adjusting the cruise speed up by 1 mph increments will switch with the - button that adjusts the cruise speed down by 1 mph increments. This happens reliably. . . If I've driven the car with adaptive cruise on for more that 10 - 20 minutes, the buttons will re-map. + slows the car down or doesn't work at all (does nothing). - speeds the car up. Also, rarely, the cancel button will speed the car up. Often the cancel button will not work and the only way to disengage the adaptive cruise is to tap on the brake pedal. Less frequently--maybe about 1/3 - 1/2 of the time, the "off" button, which turns the adaptive cruise off entirely, will not work. Note, that this is not the "engage" or "enable" button. These are the buttons that just turn on and off the adaptive cruise and show that it is now ready to be set if on. I discussed this with the dealer. I believe it is a software problem, they cannot find a software problem as they patched the software in the car up to the latest version. They want to replace the steering wheel where the switches are. This is a $750 repair. (I'm not sure if it's the whole steering wheel or the switch cluster on the wheel. ) I cannot afford it and I'm not convinced it will work. I believe they are just guessing at a solution. Nothing to my knowledge has ever spilled on the steering wheel to potentially damage the switchgear. Also, this, to me, does not explain how it always works correctly for the first 10 - 20 minutes of driving, then fails reliably after that. This problem has existed for over two years. Since the car has had about 100,000 miles on it.

See all problems of the 2016 Mazda MAZDA6 🔎.

2 Adaptive Cruise Control problem of the 2017 Mazda MAZDA6

Failure Date: 09/22/2021

I’ve had my 2017 Mazda6 for 2 years and first had an issue when the vehicle could not detect the key fob was near. A Mazda dealership at that time could not resolve the issue. Now at times the vehicle won’t start unless I physically hover the key fob over the push to start button. I continued with the purchase and now 2 years in I’ve had so many issues with the infotainment screen acting insane, known as “ghost touching”. When coming to a stop the screen will start clicking around to different screen settings on the monitor. It’s incredibly frustrating and unsafe trying to resolve this issue in the middle of dallas traffic. Earlier this year I had to make 6 hour trip up north and cruise control caused an issue the entire ride there. When cruise control was turned on the vehicle would start to accelerate on its own. I’m familiar with cruise control and how to use it. No button to increase speed or gas were used to increase the speed at that time, and when I tried to decrease speed from the steering wheel, the button would not work, only working when the break was pressed. Last I checked, cruise control is no longer working in the vehicle. I am terrified to learn of the other issues that could come of the electrical issue I’m having with the car. The electrical issues reported from myself and others need to be a cause for a concern and a recall needs to happen!! I have also noticed the collision avoidance light will turn on and off, I’m not sure if this is related to the above issues but am certain that the key fob light that stays on, never shutting off is related. Please help!!.

See all problems of the 2017 Mazda MAZDA6 🔎.


Other Common Forward Collision Avoidance related problems of Mazda MAZDA6

Problem Category Number of Problems
Warnings problems
3
Adaptive Cruise Control problems
2
Automatic Emergency Braking problems
1


Safety Ratings of MAZDA6 Cars
MAZDA6 Service Bulletins
MAZDA6 Safety Recalls
MAZDA6 Defect Investigations