Wheel Problems of Mazda MPV

I would like to report the vance who is the auto manager at sears auto in salem, oregon at 955 lancaster drive ne salem, oregon 97301. I bought 4 new tires in June 2018 and purchased a road hazard plus warranty. In between this incident I am reporting to you; I reported vance for being very unprofessional to me in the store, making demeaning comments to me, and denying me the opportunity to buy all season tires that were available online. I filed a complaint in July after going in for an oil change and vance doing something to my headlights when he was not asked to. I am reporting that every part that I replace new on my car; vance went to that area (new headlights, new rotors) and caused me to have to go receive additional work (which I did on my rotors, I had to have them machined even though I had new ones put on in 2016. New rotors last more than 1 brake pad change). I received that work on September 10, 2018 at another automotive shop. I went to sears on September 10, 2018 because my tire was low. My tires are still under warranty. Vance from sears auto in salem, oregon stated he would not service my car because I filed a report with sears customer service. He stated I can drive to sears in beaverton, oregon when vance knew I had a nail in my tire. He was putting my safety at risk. I had to go buy another tire, call the district manager (leo), and have him approve for my tire to be changed in salem and to be reimbursed for the tire that I paid for. Leo was very professional and fixed the situation but I am reporting vance attempting to compromise my safety, working on areas of my car I did not ask or approve, unprofessional abuse, and for discrimination. There are other customers that have filed customer service complaints against this salem auto shop in salem, oregon but they were still able to utilize their warranty. I appreciate your investigati.

See all problems of the 2003 Mazda MPV 🔎.

When looking at my vehicle, I noticed grease streaks dripping from a line on my alloy wheel. After cleaning the grease off, we noticed a crack completely through the spokes on my rim. This is the second time this has occurred to my vehicle since we bought it but I was told there is not a pattern of defects. I was told on both occasions, at Mazda dealer service departments, my vehicle was unsafe to drive. Mazda USA told me no pattern of incidents have occurred and its not a safety issue on their end although their service departments say otherwise.

See all problems of the 2005 Mazda MPV 🔎.

Sidewall of the right front tire split in two places after the consumer ran over a curb at 5 mph, which caused an immediate blowout. One month later the consumer rubbed the left front tire against a curb while pulling through a narrow driveway and the left front tire sidewall came apart in the same way as the first tire did. The consumer took the vehicle back to the dealer, however the dealer stated it was a road hazard and it was not covered under warranty, but as a courtesy they replaced the tire. The consumer requested that the 17 inch wheels be replaced with 16 inch wheels.

See all problems of the 2004 Mazda MPV 🔎.