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general problems of the 2004 Mazda Tribute

32 problems related to suspension have been reported for the 2004 Mazda Tribute.

car   Suspension problem 1
Failure Date: 09/23/2016

My 2004 Mazda Tribute has less than 100,000 miles and this past week while leaving a local mall there seemed to be more road noise than usual coming from the rear. A visual inspection of the rear passenger side wheel well revealed that the top of the strut, along with a portion of the metal mount was broken away from the body. The mount had completely rusted away from the wheel well exposing the interior of the cargo area. Most of my driving is done either in town or highway. It is very disappointing that Mazda (and Ford) has failed to take responsibility for its poor engineering. I hope it doesn't take a fatality or injury for either the manufacturer or the government to address this issue.

car   Suspension problem 2
Failure Date: 08/29/2016

My 2004 Mazda Tribute (just like a Ford escape) has totally rusted out on the passenger back wheel well. My husband was doing about 20 mph and heard the loud bang! the shock mounting is completely rusted away and bangs against the car and provides no stabilizing control. I found a bunch of complaints after I googled it - all right rear! the front was recalled but why not rear? our mechanic said it was basically totaled. And good luck trying to find someone to fix it! it can not be driven at all! cant sell it or trade it in! and we cant find anyone to touch it! Mazda's response was they can hook us up with a salesman to purchase another Mazda. Really?????????????.

car   Suspension problem 3
Failure Date: 07/12/2016

2004 Mazda Tribute, approx. 101,000 miles. Complete failure/rust-through of rear, passenger-side wheel well causing separation of shock/strut from the frame. As indicated in the hundreds of complaints I have read, experienced loud clunk and swaying of the vehicle, brought to our long-time mechanic who indicated he had never seen anything like it and based on age/condition there is no way this should have occurred. Brought vehicle in to Mazda dealership after speaking to Mazda customer care (rep indicated that recall for sub-frame corrosion should address this) only to be told that recall repair was completed but car was unsafe to drive due to the corrosion and shock separation. When I called Mazda back and asked how it is possible to issue a recall on a known issue for rust but only address one contact point on the frame as, clearly, the entire frame is made/coated with the same materials, was advised basically not their problem and it is possible a future recall could address this issue. This is absolutely unacceptable and as a current owner of a 2014 Mazda 6 (and past owners of 6 other Mazda's) I can not understand how a safety issue such as this is not being addressed. As evidenced by this website and multiple others, this issue affects 2001-2006 Mazda Tributes (& Ford escapes) and was already acknowledged to be a defect in the materials used as evidenced in recall# 14v-174. Excessive corrosion is not limited to a single attachment point on the frame, to even imply that it would be is avoidance of liability by the manufacturer(s) at best, criminal negligence is a better descriptor. It is the entire frame that is defective and this needs to be addressed as a critical safety issue before someone gets seriously injured or killed, the complaints seem to be increasing so it is only a matter of time. Please address this-the original recall needs to be expanded ASAP.

car   Suspension problem 4
Failure Date: 05/31/2016

Right rear shock mount has rusted completely through. This may result in suspension failure and possible loss of control of vehicle. Photos of extensive rust condition widely available on the internet.

car   Suspension problem 5
Failure Date: 03/07/2016

The right rear shock tower broke away from the body ,causing the vehicle to jerk hard right ,as I was driving on the highway at about 60 miles per hour,this almost caused an accident, I crossed into the middle lane cutting off the auto in that lane . Had it not been for the driving skills off the other driver and myself there would have been an accident. The shock then tore the inside of the tire up causing a flat. When I called Mazda they said it was not a safety issue and had no plans to recall the vehicle for this most common problem. This vehicle has a recall for rust on the front frame mount but not on the rust problems in the rear of the vehicles. I feel they used inferior metal in the entire automobile and should repair this very dangerous problem.

car   Suspension problem 6
Failure Date: 02/19/2016

A very load banging sound is coming from my right passenger wheel well area. It appears the shock-absorber mounting location is rusted away and breaking off. I can see inside my car through the speaker grill now. First occured when the car was in motion and driving over a road with small potholes. The rest of the underside of the car seems ok.

car   Suspension problem 7
Failure Date: 12/01/2015

The contact owns a 2004 Mazda Tribute. The contact stated that while driving at approximately 5 mph, there was an abnormal noise coming from the rear passenger side of the vehicle. The failure recurred on several occasions while driving at various speeds. The vehicle was taken to the dealer where it was diagnosed that there was excessive rust on the passenger rear wheel well and shock strut mount, which needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 94,000.

car   Suspension problem 8
Failure Date: 11/14/2015

The rear passenger wheel well has excessive corrosion through the frame of my vehicle. The corrosion has split my frame in half and left wholes surrounding the split. My shock tower is exposed and corroded making it unsafe to drive. The rear driver side is splitting in the same exact place. This is a serious safety hazard and obvious defect. Driving straight down a dirt road at 35 mph (approx. ) a loud snap and dust rolling thing through the rear speaker mounted on the wheel well. I then pulled over and inspected the car and found that it was all rusted out.

car   Suspension problem 9
Failure Date: 11/03/2015

Tl-the contact owns a 2004 Mazda Tribute. While driving approximately 40 mph, there was an abnormal noise coming from the rear passenger side of the vehicle. The vehicle was taken to a independent mechanic where it was diagnosed that the entire passenger side wheel well was rusted and corroded. The vehicle was unable to be driven. The manufacturer was notified of the failure. The approximate failure mileage was 135,000. Ng.

car   Suspension problem 10
Failure Date: 11/02/2015

2004 Mazda Tribute. Consumer writes in regards to vehicle subframe corrosion issues. The consumer was informed the vehicle could not be repaired. Also, the consumer is seeking reimbursement for the replacement of the idle air control motor and the cleaning of the throttle body.


 
car   Suspension problem 11
Failure Date: 10/28/2015

In researching the NHTSA website it is clear that this is not a unique complaint. The vehicle has 91,000 miles. The rear passenger side upper shock mount has completely separated from the chassis due to excessive corrosion. This is the only area on this vehicle where such extensive corrosion exists. Numerous sources have stated that the damage to this vehicle is irreparable, and that further use of this vehicle would be extremely hazardous. Numerous complaints for this defect indicate that it is time for this manufacturing and design defect to be investigated. #10669545.

car   Suspension problem 12
Failure Date: 09/27/2015

Tl- the contact owns a 2004 Mazda Tribute. The contact stated that while driving the vehicle had an abnormal loud sound. The contact stated that the rear passenger side shock support in the wheel well had rotted. The vehicle was not repaired. The approximate failure mileage was unknow. Bd.

car   Suspension problem 13
Failure Date: 09/09/2015

Tl-the contact owns a 2004 Mazda Tribute. The contact stated while driving at approximately 15 mph I heard a noise on the rear passenger side of the vehicle . The contact drove the vehicle to an independent mechanic and vehicle was diagnosed as not drive able. The entire right wheel well is rusted and corroded. The bracket was fractured away from the wheel well. The manufacturer was not notified. The approximate failure mileage was 108000. Am.

car   Suspension problem 14
Failure Date: 08/10/2015

My 2004 Mazda Tribute (just like a Ford escape) has totally rusted out on the passenger back wheel well. The suspension is affected as well as the shock mounting is completely rusted away and bangs against the car and provides no stabilizing control. The repairs are going to be very costly and I found numerous reports of the same rust out and right rear suspension failure on Mazda Tributes and Ford escape in the 2001-2005 model years. Mazda and Ford conducted a recall on Tributes and escapes due to rust out of right front suspension. The same is immediately needed on the right rear suspension. The left rear suspension appears fine and does not show any of the same rust problem.

car   Suspension problem 15
Failure Date: 08/01/2015

The contact owns a 2004 Mazda Tribute. While driving at 35 mph over a bump in the road, the vehicle made a loud abnormal sound. After inspecting the vehicle, the contact noticed that the passenger side rear wheel well and the shock tower were corroded. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 142,631.

car   Suspension problem 16
Failure Date: 07/20/2015

Right rear shock has broken through wheel panel and can be seen from the trunk area. Left rear side has stress fractures and I assume will also break through eventually. Took car to body shop and was told that the wheel panel has rusted through and that it would be too expensive to fix because to properly fix the car one would have to replace the wheel panel and any other metal area on both sides of the car that is rusted. Is NHTSA willing to take the car to test the undercoating and metal to determine if they meet proper standards? I went online and have seen that this same problem with other madza Tributes and even Ford escapes. Can you help?.

car   Suspension problem 17
Failure Date: 03/09/2015

Extensive rust in the back passenger wheel well which has caused the suspension to break away from the body of the car.

car   Suspension problem 18
Failure Date: 01/03/2015

The rear passenger wheel well has excessive corrosion through the frame of my vehicle. The corrosion has split my frame in half and left wholes surrounding the split. My shock tower is exposed and corroded making it unsafe to drive. The rear driver side is splitting in the same exact place. This is a serious safety hazard and obvious defect. The front end of my vehicle was just recalled and repaired for the same issue. I don't understand why Mazda has not addressed this issue already. Excessive corrosion has also occurred on the Ford escape made from the same line. Mazda needs to be responsible and correct this before a serious injury or fatality occurs.

car   Suspension problem 19
Failure Date: 12/23/2014

My Mazda Tribute only has 114,000 miles on it and the shock mount has completely rusted off the frame and is not in any way safe to drive. How there is no recall for this is a load of [xxx]. I have put a lot of money into my truck and for there to be no recall? what a joke Mazda is. Im 25 years old working full time and cant afford to junk my car and buy a new one. So Mazda puts me in this situation and wont fix it. I will never purchase another Mazda. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

car   Suspension problem 20
Failure Date: 10/13/2014

While looking for a knocking sound in the passenger side rear found that the shock mount assembly was broken loose from the body of the vehicle. You could see through to the interior fabric, leaving shock and mount attached to nothing. Serious design flaw.

car   Suspension problem 21
Failure Date: 10/04/2014

We were driving on the highway and went over a spot where the pavement had been cut back for repaving and there was a loud, sharp thump from the rear wheel well. It was raining and dark so I couldn't tell what happened. It happened a few more times before we reached home. In the light of day I saw that the wheel well has rusted through and the shock is no longer attached to the body of the car. We have been told not to drive it until we have seen a mechanic.

car   Suspension problem 22
Failure Date: 10/01/2014

Extensive rust in the back passenger wheel well which has caused the suspension to break away from the body of the car. First noticed a loud thumping when going over bumps a month ago and it has gotten so bad that it is putting me, my family, and others at risk of an accident and forcing me to buy another car. There is already an id # associated with this complaint (#10669545) and many complaints submitted. This issue needs be investigated as a recall. Please respond to me with information on the investigations on this matter and if I can expect any help for repair on this problem to prevent an accident.

car   Suspension problem 23
Failure Date: 09/08/2014

This was not an accident. I recently have had to have the right and left inner wheelhouse panels on my 2004 Mazda Tribute replaced due to excessive corrosion. The inner wheelhouse panels were rusted thru and the shocks that were attached to those panels were loose due to cracks in the panels and were banging up against the car. I don't consider that much corrosion that caused the panels to break loose from the car body as normal wear & tear nor part of something that should be watched under routine mainenance. I have kept cars longer than 10 tyears and never had this problem! it was definitely a safety hazard and someone could have been hurt in a serioius auto accident. Please recommend a recall on 2004 Mazda Tributes due to excessive corrosion due to the manufacturer's defect in their quality control and processes.

car   Suspension problem 24
Failure Date: 06/27/2014

I noticed the problem when I was driving down the road and heard a knocking coming from the rear of the vehicle I thought it was a bad shock at first so I pulled over to check it out and the rear shock brackets are completely rusted through and are breaking away from the main frame. I contacted Mazda on July 11, 2014 and they said they will not do anything until teh car is recalled. They havent provided any other info on assitance with repairs or a recall. The car is no longer driveable until it goes through massive reconstruction of the sheet metal and framing in the rear wheel well.

car   Suspension problem 25
Failure Date: 06/26/2014

Excessive corrosion at rear shock mount. Rear wheel well and shock mount requires replacement.

car   Suspension problem 26
Failure Date: 04/15/2014

I noticed the problem when I was driving down the road and heard a knocking coming from the rear of the vehicle I thought it was a bad shock at first so I pulled over to check it out and the rear shock brackets are completely rusted through and are breaking away from the main frame. I contacted Mazda on April 10 2014 and they said they heard of this happening to many of their vehicles as well as many Ford escapes. They havent provided any other info on assitance with repairs or a recall. The car is no longer driveable until it goes through massive reconstruction of the sheet metal and framing in the rear wheel well.

car   Suspension problem 27
Failure Date: 04/14/2014

The contact owns a 2004 Mazda Tribute. The contact stated that the rear passenger side shocks was separating from the vehicle. The vehicle was not taken for inspection or repairs. The manufacturer was not notified of the issue. The failure mileage and the current mileage was 169,000.

car   Suspension problem 28
Failure Date: 04/09/2014

The contact owns a 2004 Mazda Tribute. The contact stated that the frame, rear shock tower, and wheel well were completely corroded. The contact referenced NHTSA campaign number: 14v174000 (suspension) and stated that the manufacturer was not providing a sufficient remedy. The vehicle was not diagnosed or repaired. The failure mileage was 150,000.

car   Suspension problem 29
Failure Date: 04/01/2014

I noticed a rattle in the rear end of my vehicle. I took to my work harvard Ford and had the techicians check it out. They discovered that the panels holding the shocks/struts up has rusted through. I would like to know if there is a recall on this problem. . The techs say they have had three other vehicles( Ford escapes) with this problem in the last six months.

car   Suspension problem 30
Failure Date: 02/04/2014

Inside both rear wheel wells, the body is rusting out substantially around the shock tower bracket. It is so bad that the shock tower can break lose and the car will be a danger to drive. This is documented to have happened to many similar 2004-2006 Mazda Tributes and Ford escapes (made on same factory line). It is a difficult and costly repair. . Read more...

car   Suspension problem 31
Failure Date: 08/05/2013

The right wheel wheel well is completly rusted through including the rear shock mounts. The only thing holding the metal together was the outer undercoating spary. My 18 year old son was driving on the interstate in this condition. I searched the internet and see that other Mazda Tribute and Ford escape owners have the same problem. It's an obvious manufature's defect that is occuring nationally and is a serious safety issue. Department of transportation federal highway administration.

car   Suspension problem 32
Failure Date: 01/25/2013

The contact owns a 2004 Mazda Tribute. The contact stated that the tires wore excessively from the inside. The contact also stated that two four wheel alignments were performed but the failure continued. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 94,000.


Other Suspension related problems of the 2004 Mazda Tribute