Tank Filler Pipe And Cap problems of the 2005 Mazda Tribute

The contact owns a 2005 Mazda Tribute. The contact had taken the vehicle to an independent mechanic for routine maintenance and the mechanic stated that the fuel tank vent pipe completely fractured. The vehicle was not repaired. The contact had significant concern of a potential fire due to the failure. The failure mileage was approximately 100,000.

Filling the gas tank became a problem as weather became colder. It fills slowly and backs up. If not anticipating it fuel will spray back at you an run back out filler tube in fact it is hard not to have some fuel spill during the fill. I saw TSB on the issue and contacted dealer where I purchased this car used ,a Ford dealer, but they were unable to get information on the problem and said that I would probably have to pay to fix the problem anyway and would have to go to a Mazda dealership to get it done. I contacted Mazda USA by phone and they said it was not covered by warranty or recall. They refused to pay for any repair. With persistence they said if I took it to the nearest Mazda dealership and paid for a diagnostic and results were consistent with the TSB that they might help with the repair under a "goodwill" program. I requested TSB fix information so I could consider what was needed to fix so I could decide my most economical route to get it fixed but they refused. They said that information would only be given to Mazda mechanics due to "liability" concerns. This problem continues and it now occurs at every fuel fill, the colder it is the worse it is but it occurs even when it is above freezing. I have a coworker with a 2006 Tribute with the same problem. No serious event to us yet but my son borrowed the car once and I was unable to warn him ahead and he was doused in gas. Any static spark or other ignition source and there will be a tragedy. Remember this is occurring at a gas pump at a gas station with fuel tank door and cap open with gas pump running. It is at it worse at the most likely time for a static electric spark ( dry and cold). Mazda showed no interest or concern to deal with this. They know of the defect and first TSB on it was issued in 2005. Help!.