Sun Roof problems of the 2007 Mercedes Benz C230

The contact owns a 2007 mercedes-benz C230. The contact received notification of NHTSA campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. The contact called the mercedes-benz of bloomfield hills (36600 woodward Ave, bloomfield hills, mi 48304, (248) 644-8400) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.