Visibility Problems of Mercedes Benz C240

The contact owns a 2001 mercedes-benz C240. The contact stated that he was made aware of the NHTSA campaign number: 191v18000 (visibility) after the vehicle was taken through inspection. Additionally, the contact stated that the sliding roof failed to close as designed. As a result, the contact had to remotely open and close the sliding sunroof repeatedly until properly closed. No warning lights were illuminated. The vehicle was taken to the dealer where the vehicle was denied the recall repair however, the contact stated that the vehicle had not been inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage 140,000.

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The contact owns a 2005 mercedes-benz C240. The contact stated that rainwater had entered the vehicle through the sunroof and damaged the computer. The contact received notification of NHTSA campaign number: 19v918000 (visibility) after the failure occurred. The vehicle was taken to the local dealer who declined the repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the local dealer. The failure mileage was unknown. Parts distribution disconnect.

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Tl the contact owns a 2001 mercedes-benz C240. The contact received notification of NHTSA campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2004 Mercedes Benz C240. The contact received notification of NHTSA campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. Mercedes-benz of bonita springs (14610 tamiami trail n, naples, FL 34110) was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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