Mercedes Benz C250 owners have reported 9 electronic stability control related problems since 1996. Table 1 shows the 1 most common electronic stability control problems. The number one most common problem is related to the vehicle's electronic stability control (9 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Electronic Stability Control problems |
The airbag light came on. Dash board displays left airbag malfunction, horn no longer works, display can not be cleared. Steering make lots of of clicking sound when turned on either direction. Took the car to the mercedes dealership for diagnosis. The initial response was that the steering module failed and my assessment was it is probably due to recall no ground wire recall number 17v627000. . Upon further inquiry the dealer told me that the steering module broke and came apart. I suspect this either due to defective steering module or recall # 17v252000 steering bolt. I had communicated this issue to mbusa via emails and several phone calls. They still haven't agreed to cover the cost of the repair. After several calls to the dealer, they finally shared the picture of the steering module as you can see it attached. Other owners have reported the same problem. Please see picture of installed and new module.
I was in a head on collision and the airway did not deploy.
I was experiencing an engine stall when starting my vehicle and a rattling like noise coming from the engine as well in early January 2018. My engine light sensor came on about 2 days later. I took my car to mb long beach and was advised that I needed to have the camshaft adjusted which would cost me approximately $4k+. It was further explained that this issue was due to a crack in the shaft and the oil is not being properly dispersed. After further investigation on my own behalf, this is an engine manufacturer defect and there are several consumer complaints regarding this same issue. After calling mb USA several times, I finally received a call back stating, I could receive a "1-time, 10% off the total cost of the repair. If this was a consumer related vehicle repair negligence then the consumer covering the expense would be the right thing to do, but when this is a defect from the manufacturer and mb is aware of it then this expense should be one that should cover.
Takata inflators involved on a car accident on 02/27/2017 were this vehicle air bags didn't deployed. This vehicle was a total loss and got paid off by my insurance but I am still hurt.
Intermittent "inoperable mode" illuminated since mileage 41974. Car decelerated on the highway from 75mph to 10mpl nearly causing an accident. Pulled over, turned off vehicle, was completely shaken up. Waited about 5 minutes, restarted and it was normal. This has happened 13 times in the 6 months of ownership. Dealer was unable to duplicate issue. Vehicle again duplicated the same problem, I made a left turn, attempted to accelerate on a city street and it began showing the "inoperable mode" and check engine light again. A month later, the engine was making a loud noise like rocks in a dryer. Pulled over immediately away from traffic. I contacted the dealer, they said to "drive it in". On the way, the car broke down. Called mercedes customer care, they sent a tow truck. Car is under warranty until 50k, and is at 49404. While my 2013 C250 is in the shop, they issued me a 2016 c300 with less than 550 miles on it. After driving for only 5 days, it also has the check engine light and says "collision prevention assist plus inoperative". I notified the service advisor and he will not return my messages to have another vehicle issued. This is clearly a manufacture defect that mercedes is blatantly ignoring. This is stressful and heartbreaking that I have owned the vehicle 6 months, with a mountain of "manufacturer warranty" issues, they are asking me to pay the $2500 if it is deemed "not warrantable". So I am supposed to trust mercedes to be honest at this point? the only contact I have received since is that they will be charging me $2595. 00 in labor to disassemble my engine so that they have a "concrete answer" as to if my vehicle will be warrantied. It is under warranty and all services have been done as mercedes advises. For mercedes to not warranty it would be a direct violation of the manufacturer warranty and further prove their negligence.
Car showed signs well before vehicle started showing codes. When I would start it up the vehicle sounded like a rocket ship was about to take off and shortly after the noise would go away. With no codes mercedes tried replacing the some ac parts but it didn't help. I just assumed the noise was harmless if mercedes says nothing's wrong than it must be okay. Then one day I went to turn the car on and it hesitated making all kinds of noise but always started after holding the key in the on position and pushing forward. Car seems to work well once started but I am using more gas which might be related. The check engine light came on afterwards and would turn itself off. After bringing it to mercedes they state I need a new intake variable camshaft adjustor and it's a good idea to replace the exhaust as well since there's no charge for additional labor since the exhaust adjustor is going to be accessible. My car is at 68,000 miles and well kept this is a mechanical issue with mercedes in multiple models and years.
Driving on a four-lane street (two lanes on each side) with my two kids. The 2014 C250 had a malfunction with the electric steering: automatically jerking the car to the right. I lost control of the car and hit the curb. It felt like we went airborne. I turned the steering wheel to the left to try to stabilize the car, quickly realizing there was truck to the left I turned the steering wheel back to the right to avoid hitting the truck. This caused me to hit the curb again. It all happened so fast it was hard to stabilize the car. Mercedes-benz (expressed as mbusa) had my car for over a month. In their incident questionnaire they asked to grant permission to image the data contained in the vehicle's event data recorder (edr). I sent the questionnaire to my insurance, and we didn't not grant mbusa permission as the lessee. Mbusa broke the law and went without my permission and imaged the data. Than came back and stated that they would not cover the damage, as the edr stated that I hit the curb. Mbusa expressed that I would have to pay out of pocket for their malfunction. I asked for a copy of the recorded conversation and I want the report. It was expressed by mbusa that I would have to get a court subpoena for them to give me the information. I called a attorney and this is against the law; and is all tactics/strategies on mbusa part to not take responsibility because they would by law have to report it to national highway traffic safety administration (NHTSA). All I wanted was to keep my family safe, and for mbusa to take the car back as it was around 3 months old when the accident accused. If I fight this: just to get someone to review the edr will cost around $10,000. Great business strategy mbusa in keeping your customers safe until someone dies because of your lack of humility!.
I was driving four days after I leased my brand new C250 2014 mercedes, and the car died in the middle of a busy street. The cop and I couldnt even move it to the side of the street. I am worried this will happen again. Thus I have been calling mercedes to please replace the car with a safe one.
Takata recall, not action taken in a eficcient time brakes 2017 elec stability control 2013 and 2017.