Sun Roof Problems of Mercedes Benz C280

Tl the contact owns a 2006 mercedes-benz C280. While driving 55 mph, the sun roof glass detached from the vehicle without warning. The vehicle was taken to the local dealer (prime motors cars, 137 us route 1, scarborough, me 04074, (207) 510-2250) where it was diagnosed that the replacement part needed to be ordered. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was approximately 115,000. The VIN was not available.

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The contact owns a 2007 Mercedes Benz C280. The contact received notification of NHTSA campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. Mercedes benz of atlantic city (6623 e black horse pike, egg harbor township, NJ 08234) and the manufacturer were made aware of the issue and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle experienced the failure listed in the recall. Additionally, the interior roof liner was damaged and became detached due to excessive water pouring into the vehicle. The front driver's seat rail was rusted due to the water causing seat adjustability issues. The failure mileage was approximately 100,000. Parts distribution disconnect.

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