Car Will Not Start problems of the 2011 Mercedes Benz C300

Tl- the contact owns a 2011 Mercedes Benz C300. The contact stated that the vehicle failed to start, when attempted to drive. No warning indicator lights illuminated. The vehicle was taken to Mercedes Benz of northlake dealer, located at 10725 northlake auto plaza, bharlotte, nc 28269, (704) 321-4833) and was diagnosed that the electronic steering was faulty. The technician replaced the steering lock. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,536. Aw.

Tl the contact owns a 2011 mercedes-benz C300. While attempting to start the vehicle, the engine would not start and the power steering ability seized. The vehicle was towed to Mercedes Benz of honolulu (818 okapi omani Ave, honolulu, hi) where it was diagnosed that the steering lock module was faulty and needed to be replaced. The module was replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 53,000.

I am writing to file a complaint. The vehicle did not start after the key was put into the ignition. There were no warning lights. In addition, the vehicle did not start at all. The tow service was called. The tow repair representative indicated the problem may be the "ignition switch," as the battery was fine. The vehicle was towed to the dealership. The entire ignition switch had to be replaced. The cost was $1214. This is unacceptable. Fortunately, the vehicle was in a secure place -- the home garage. However, had it been in another location, a serious safety hazard could have occurred. The vehicle only has approximately 91,000 miles, so it is inconceivable as to why an ignition switch would need to be replaced. There was no warning. This is an item that is clearly a manufacturer's defect and should be under warranty.

The car will not start, no power, no lights, no radio, no response after inserting the key. I tried both keys and same issue exists with both keys. The electrical ignition switch needs to be replaced.

We are a small family owned car lot that has been in business since 2005. We sold a 2011 mercedes C300 to a nice young couple last week. After only having it less than 24 hours, the customer called stating the vehicle will not start. Said went to start the vehicle in the morning and the steering wheel was locked and car would not start. The lights & radio turned on but it had a message on dash to remove key from ignition. We had to call a tow company to tow it to the mechanic and put them in a loaner car. Later that day I started doing some research and realized many many others are having this same exact issue and it is costing them $1600-$1800 to have the esl & eis replaced. It is insane how many of the same issue have been recognized and reported yet there is no active recall on this very dangerous, expensive issue with on a car that many people can only dream about having! I will attach the link also that I found the others having the same issue. . Read more...

Takata recall. The contact owns a 2011 mercedes-benz C300. The contact stated that the vehicle failed to start when the key was turned over in the ignition. The dealer (carlton motorcars, 2446 laurens rd, greenville, SC 29607, (864) 213-8000) diagnosed that the electronic emissions switch needed to be replaced. In addition, the vehicle was included in NHTSA campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The manufacturer was notified of the failure. The contact was to check to determine when a dealer could schedule the recall repairs. The approximate failure mileage was 78,000. VIN tool confirms parts not available.