Sun/moon Roof Assembly problems of the 2016 Mercedes Benz C300

The contact owns a 2016 mercedes-benz C300. The contact stated while driving 60 mph, the sunroof glass detached. There was a roaring sound detected. There were no warning lights illuminated. The contact related the failure to NHTSA campaign number: 16v087000 (visibility). The vehicle was taken to the local dealer, who added plastic to the vehicle. The dealer determined that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 25,000.

The contact owns a 2016 mercedes-benz C300. The contact stated that the sunroof failed to open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 65,000.

The contact owns a 2016 mercedes-benz C300. The contact stated that the adhesive bonding on the front panel of the sunroof had failed, and the panel detached from the vehicle and the sunroof could no longer be opened. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was contacted and informed the contact that the VIN was not included in NHTSA campaign number: 21v197000 (structure). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 52,000.

The contact owns a 2016 mercedes-benz C300. The contact also stated upon purchasing the vehicle, the driver's side sunroof corner was slightly raised. The contact stated while driving at 40 mph, she heard the panoramic sunroof glass sliding back and forth. The contact stated that she held the sunroof glass while driving. The contact stated that the failure had been reoccurring. Additionally, the contact stated while attempting to open the sunroof, it slightly opened and forced itself closed. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 73,000.

The contact owns a 2016 mercedes-benz C300. The contact stated while driving 60 mph, the sunroof suddenly exploded and shattered. The contact stated she was able to pull over to the side of the road, where she inspected the vehicle and did not find the cause of the failure. The contact then drove the vehicle to her destination. The vehicle was taken to an independent mechanic who diagnosed that the roof panel needed to be replaced. The dealer was not notified of the failure. The manufacturer was made aware of the failure and declined to provide any assistance. The vehicle was not included in NHTSA campaign number: 21v197000 (structure). The vehicle was not repaired. The approximate failure mileage was 32,000.