Communication Related Problems of the 2018 Mercedes Benz C300

Table 1 shows one common communication related problems of the 2018 Mercedes Benz C300.

Table 1. Communication related problems of Mercedes Benz C300

Problem Category Number of Problems
Communication problems
3

Communication problem #1

The contact owns a 2018 mercedes-benz C300. The contact stated that after starting the vehicle, the s. O. S. Not active message displayed. The contact was concerned that in the event of an emergency, the emergency services function would be inoperable. The vehicle had previously been serviced under NHTSA campaign number: 21v058000 (electrical system, communication) however, the failure recurred. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

Communication problem #2

The contact owns a 2018 mercedes-benz C300. The contact stated that the sos warning light was illuminated. Upon testing the sos system, the contact stated that the system failed to operate as needed. The contact then received notification of NHTSA campaign number: 22v365000 (electrical system, communication). The vehicle was taken to the dealer for service, however, the failure persisted. The vehicle was taken back to the dealer on multiple occasion for multiple repairs related to the failure. Recently, the contact was informed that the hermes control unit was defective. The manufacturer was notified of the failure and the contact was informed that the repair cost was not covered. The vehicle was not repaired. The failure mileage was unknown.

Communication problem #3

The contact owns a 2018 mercedes-benz C300. The contact received notification of NHTSA campaign number: 21v058000 (communication, electrical system) however, the part to do the recall repair was not yet available. The contact stated that mercedes-benz of san francisco (located at 500 8th st, san francisco, CA 94103, (415) 673-2000) exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. ## VIN passed ## mercedes-benz 2018 C300a ##.


Communication related problems in other Mercedes Benz C300 model year vehicles:



C300 Service Bulletins
C300 Safety Recalls
C300 Defect Investigations