general problems of the 2018 Mercedes Benz C300

The contact owns a 2018 mercedes-benz C300. The contact stated while driving approximately 65 mph, there was a windy sound coming from the front of the vehicle. The contact then noticed the sound of an impact on the rear driver's side of the vehicle. The contact pulled to the side of the road and noticed that the front roof panel had separated and had struck the rear driver's side of the vehicle above, the wheel. The contact was able to continue driving. The vehicle was taken to an unknown dealer, where it was determined that the failure was related to NHTSA campaign number: 23v854000 (structure) however, the VIN was not included. The dealer informed that the repair would be an out-of-pocket expense. The insurance company towed the vehicle to an independent mechanic for the repair. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

The contact owns a 2018 mercedes-benz C300. The contact stated while attempting to close the sunroof, the sunroof failed to close properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 21v197000 (structure) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 45,000.