Table 1 shows one common other fuel system related problems of the 2019 Mercedes Benz C300.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
On the afternoon of February 6, 2024, as I was turning into my driveway to park in front of the garage, my car unexpectedly accelerated despite my foot being on the brake pedal. Despite my attempts to brake, the pedal didn't respond, causing the car to collide with the garage door and subsequently damage storage shelves and containers inside. My mother and two brothers were passengers, returning from my mother's doctor appointment, and she became trapped inside due to the garage door collapsing onto the car. Emergency services were called, and both the fire department and police assisted in freeing my mother from the vehicle. However, the police did not file an accident report since it occurred on private property. Subsequently, I contacted my insurance agent, and the car was towed to a repair shop recommended by the dealer. Today, I was informed by the repair shop that the damages are extensive enough for the car to be considered totaled by the insurance company. Fortunately, the incident did not occur while driving on the freeway or public roads earlier that day, potentially averting a more serious accident. Nevertheless, the ordeal has caused considerable stress and sleep loss for all involved. I have since reached out to the repair shop and dealer to conduct a thorough diagnostic analysis to determine the cause of the malfunction. I've requested copies of the data captured by the on-board diagnostics (obd) system and event data recorder (edr), emphasizing that this data should not be deleted without my consent. However, I am uncertain about the next steps if the insurance company removes the car from the repair shop and how to access the requested data. Upon researching online, I've discovered numerous similar cases involving mercedes-benz cars, with over 20 incidents reported and 11 specifically concerning the same model as mine.
When depressing the throttle, occasionally there is no response form the engine or a significant delay coupled with erratic engine revving behavior. When this happens the car has no drive power, but power brakes and steering are unaffected. The engine sits at idle speed. This has happened on multiple occasions when in or crossing traffic. The issue may present and then disappear after 15-45 seconds with no other action being taken.
I was pulling out of a parking lot onto a highway with a posted limit of 55 mph. As I pulled out onto the highway the gas pedal just stopped working. The car was on but it just wouldn't go anywhere. A vehicle coming from my left at a high rate of speed had to put on it's brakes in order not to strike the driver's side of my door. It came within 2 feet of my vehicle. I turned off the car and restarted it. When I restarted the vehicle I turned off the "eco" button and drove a couple of miles back to my home with no problems. Note. . . . I have no idea if the "eco" button has anything to do with it. The vehicle has been at the mercedes dealer in fort worth since Saturday January 30th. They tell me they can't find anything wrong with the vehicle. I'm not sure what they expect me to do about it. The car is unsafe to drive.