Table 1 shows two common latches/locks/linkage related problems of the 2020 Mercedes Benz C300.
| Problem Category | Number of Problems |
|---|---|
| Door Latch problems | |
| Trunk Lid Latch problems |
The contact owns a 2013 mercedes-benz C300. The contact stated that the door handle was fractured internal and unable to be opened from inside of the vehicle. The contact stated that her son was locked inside the vehicle and unable to exit. The contact informed her son to use the key fob to exit the vehicle. The vehicle was taken to an independent mechanic and was diagnosed with a fractured internal door panel which caused the door handle to become inoperable. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 108,000.
The issue is that the trunk lid closes abruptly and unintentionally. On Saturday, February 3, 2024, as I was putting a shopping bag in the trunk of my car, the trunk lid closed abruptly without my pressing the close button and hit my forehead. The impact was such that my eyeglasses flew off my face and hit the ground. The pain was severe and two days later, I still have pain. While there was no tear to the skin, there's a bump on my forehead and is still painful. The head injuries generally do not show adverse symptoms until months after the incident. I called the Mercedes Benz corporation and after they checked the car VIN, said there had not been any recall for this specific issue. However, searching the internet, there are reports and complaints about this exact defect.