Speed Control Springs problems of the 2020 Mercedes Benz C300

The contact owns a 2020 Mercedes Benz C300. The contact stated that while driving at a high rate of speed, the vehicle would abruptly slow down once the traffic sign reader feature activated independently without warning. The contact stated that once a traffic sign on the road would indicate a certain speed limit, the vehicle would the speed limit sign and automatically adjust the vehicle's speed to the speed limit reading. The contact initially called mercedes-benz of bonita springs(14610 tamiami trail n, naples, FL 34110) where he was informed to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the traffic sign reader feature could be deactivated on the vehicle. The representative walked the contact through the steps to have the feature disabled. The contact stated that he was not thoroughly made aware of how the feature prior to purchasing the vehicle; he stated that this feature could lead to a serious crash or injury. The failure mileage was approximately 12,000.