Table 1 shows one common electrical system related problems of the 2022 Mercedes Benz C300.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
Upon starting my vehicle today the center screen did not power on. The vehicle displayed several messages indicating various safety features were unavailable, including blind spot assist, lane keeping assist, parking assist, etc. Additionally, the exterior cameras (e. G. , reverse camera) were inoperable as well. Since the center screen controls the sound system and climate control system, those systems were also unavailable. I restarted the car several times but the screen remained off. I purchased this car in August 2022 and have driven it approx. 3,600 miles - this is the second time this issue has occurred. The first time happened in sept 2022 and it resolved by itself the following day. However, I believe this problem presents a safety concern since most, if not all, of the vehicle's various safety systems are disabled when it occurs.
Throughout the year, the car had many issues, the blind spot sensors and glass sensors didn't work, and it constantly showed that the stop/start system wasn't working. Twice, the car turned off by itself at a stoplight. Since everything is controlled through the car's large monitor, including the navigation, air conditioning, and all other functions, the monitor frequently shut off and it was necessary to turn it off and on again, or wait until the next day for it to work again. The scariest incident happened during a heavy rainstorm. I was driving on the road surrounded by other cars when my car suddenly stopped abruptly and began to park itself in the middle of the road. All sensors failed! the cameras were going in and out without stopping, all sensors were beeping loudly and flashing, the check engine light came on, and the blind spot sensors wouldn't turn off. I couldn't do anything with the car or control it. I turned the car off and on four times just to get it off the road. When I called mercedes, they didn't think it was a serious problem and made me an appointment for a month later. I brought the car in, but they didn't give me any timelines or updates on what was happening with my car. I called them for five days, but they didn't even look at it. Please help me resolve the issue with my car and the dealership!.
The contact owns a 2022 mercedes-benz C300. The contact received recall notification of NHTSA campaign number: 23v445000 (fuel system, gasoline) and 23v462000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that on numerous occasions, the vehicle failed to start. The contact stated that she had to wait for an undisclosed amount of time to restart. An unknown warning light illuminated. The contact then stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The contact was unable to restart the vehicle. The contact stated that she felt unsafe driving the vehicle and concerned for her safety. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA hotline. The failure mileage was approximately 5,000.
The contact owns a 2022 mercedes-benz c-class. The contact received notification of NHTSA campaign number: 22v678000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 mercedes-benz C300w. The contact received notification of NHTSA campaign number: 22v678000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount time as the recall notice was received over a months ago. The local dealer was notified of the recall notice and denied that there was a recall affiliated with the VIN. The manufacturer was notified of the issue, but no further assistance was provided. Additionally, the contact stated that, and unknown warning light was illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 6,000. Parts distributions disconnect.
There have been two complete failures of the control module /screen in the center dash of the vehicle which operates all vehicle features and some key safety features. The screen simply ceases operation and shuts down all controls for the vehicle. The first incident occurred shortly after purchasing the vehicle new in June 2022 and then again on 8/7/22.