Back Over Prevention Problems of Mercedes Benz C300

The contact owns a 2020 mercedes-benz C300. The contact was reversing out of her driveway at 3 mph, the contact was using her rearview camera. The contact stated that the image froze and she crashed into a parked vehicle with the rear passenger side bumper of her vehicle. The contacts bumper was scratched and dented. The other vehicle had sustained a large dent in the driver’s side door. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local repair and not a dealer or an independent mechanic. The vehicle had been repaired cosmetically. The manufacturer had not been informed of the failure. The contact had received the manufacturer recall letter and related the accident to NHTSA campaign number: 22v232000 (back over prevention). The failure mileage was approximately 6500.

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The contact owns a 2020 mercedes-benz C300. The contact stated that suddenly the vehicle's sensors were illuminating and activating a warning stated that the sensors were defective. Many of the vehicle's sensors began to deactivate and malfunction. While reversing out of a parking space the rear view camera and sensor system failed causing the contact to crash into another vehicle. Both vehicles were damaged. A police report was filed. There were no injuries and medical attention needed. The vehicle was not towed. The contact took the vehicle to a body shop who stated that there was damage to the internal sensor and camera system. The contact took the vehicle to the dealer however the vehicle had not been diagnosed or repaired as of yet. The contact then receives recall notice NHTSA campaign number : 22v232000 (back over prevention) however VIN tool confirms remedy not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000.

The contact owns a 2019 mercedes-benz C300. The contact received notification of NHTSA campaign number: 22v232000 (back over prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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