Communication Problems of Mercedes Benz C300

The contact owns a 2018 mercedes-benz C300. The contact stated that after starting the vehicle, the s. O. S. Not active message displayed. The contact was concerned that in the event of an emergency, the emergency services function would be inoperable. The vehicle had previously been serviced under NHTSA campaign number: 21v058000 (electrical system, communication) however, the failure recurred. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

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The contact owns a 2018 mercedes-benz C300. The contact stated that the sos warning light was illuminated. Upon testing the sos system, the contact stated that the system failed to operate as needed. The contact then received notification of NHTSA campaign number: 22v365000 (electrical system, communication). The vehicle was taken to the dealer for service, however, the failure persisted. The vehicle was taken back to the dealer on multiple occasion for multiple repairs related to the failure. Recently, the contact was informed that the hermes control unit was defective. The manufacturer was notified of the failure and the contact was informed that the repair cost was not covered. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2017 mercedes-benz C300. The contact received notification of NHTSA campaign number: 21v058000 (communication, electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer claimed that the manufacturer was responsible for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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The contact owns a 2019 mercedes-benz C300. The contact received notification of NHTSA campaign number: 21v058000 (communication, electrical system). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer along with several other unknown dealers were contact and the contact was informed that the recall repair would be done by the manufacturer as an over-the-air (ota) update. The contact had not experienced a failure. The manufacturer was made aware of the issue and informed the contact that a timeline for the over-the-air (ota) update was not available. Parts distribution disconnect.

See all problems of the 2019 Mercedes Benz C300 🔎.

The contact owns a 2018 mercedes-benz C300. The contact received notification of NHTSA campaign number: 21v058000 (communication, electrical system) however, the part to do the recall repair was not yet available. The contact stated that mercedes-benz of san francisco (located at 500 8th st, san francisco, CA 94103, (415) 673-2000) exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. ## VIN passed ## mercedes-benz 2018 C300a ##.

The contact owns a 2019 mercedes-benz C300. The contact received notification of NHTSA campaign number: 21v058000 (communication, electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact experienced the failure while approaching a stop sign when the vehicle failed to accelerate forward without warning. The contact coasted the vehicle 5 mph to the shoulder of the road. The contact turned off and restarted the vehicle and the vehicle resumed normal operation. The vehicle was taken to Mercedes Benz of bloomfield (36600 woodward Ave, bloomfield hills, mi 48304, (248) 644-8400) where it was diagnosed that the over the air (ota) module needed to be updated. The ota was updated however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 8,004. VIN tool confirms parts not available.