Dynamic Brake Support/brake Assist Problems of Mercedes Benz C300

The contact owns a 2022 mercedes-benz C300. The contact stated while driving at unknown speeds, the active brake assist was not functioning properly. The brakes were applied without an object around the vehicle. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.

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The contact owns a 2022 mercedes-benz C300. The contact stated that while driving approximately 40 mph, the active brake assists erroneously activated, causing the vehicle to abruptly stop in the middle of the road, nearly causing a rear end collision by another vehicle. During the failure there were no vehicles or objects present in front of the vehicle to cause the active braking system to be activated. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 4,500.

Tl the contact owns a 2019 mercedes-benz C300w4. While driving various speeds, the active brake assist engaged without warning. The failure was experienced several times while driving. The vehicle was taken to mercedes-benz of reno (11500 s virginia st, reno, nv 89511, (855) 661-9151) to be diagnosed, but a failure code could not be located. The vehicle was also test driven and the failure was not duplicated. The manufacturer was made aware of the failure and did not assist. The vehicle was not repaired. The failure mileage was 750.

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