Sun Roof Problems of Mercedes Benz C320

The contact owns a 2001 mercedes-benz C320. The contact received notification of NHTSA campaign number: 19v918000 (visibility). The contact called an unknown mercedes-benz dealer, located in mesa, az, and it was confirmed that the parts were not available. The contact stated that the sunroof failed close, causing water to leak into the vehicle during a car wash. The contact stated hat the roof lining was damaged from the water. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 230,000. VIN tool confirms parts not available.

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I purchase my 2003 mercedes from carmax in 2 years ago. It had 45,000 miles when I purchased it. From the time I purchase this car I had to replace the sunroof motor, replace the shocks, replace the truck lock, replace the fuel tank, and I had some transmission work done. My biggest problem is having to replace the low beam lights every 6 months. I suspect there is an electrical problem, but cannot completely prove it with the manufacturer. With 1 year, I had to replace the bulbs 3 times. I had to replace the front low beam bulbs and the brake lights. This is surprising since this car (under my ownership) has never been in an accident. I am so disappointed I purchased this car!.

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