Equipment Related Problems of the 2009 Mercedes Benz C Class

Table 1 shows two common equipment related problems of the 2009 Mercedes Benz C Class.

Table 1. Equipment related problems of Mercedes Benz C Class

Problem Category Number of Problems
Adaptive Equipment problems
1
Equipment problems
1

Adaptive Equipment problem #1

I purchased a 2009 Mercedes Benz c300 luxury sedan in October 2008 in atlanta, GA. I drove the car off the lot with 37 miles on the odometer. I house the car in my garage. I'd had the car in my possession for a little less than two weeks when I woke one chilly morning to discover a crack in the driver's side mirror. I immediately phoned the dealership and was told to bring the car in for evaluation. Service assessed the damage and advised me that they'd recently (the day before) become aware that the heating elements were cracking the mirrors in the C Class models. They then apologized for the inconvenience, gave me a loaner car (free of charge) while my car was being repaired (free of charge), and advised me that, although Mercedes Benz does not allow preemptive repairs, they would repair the passenger side mirror (free of charge) should it crack in the future. They told me that the passenger side would be fixed even if the warranty had otherwise expired. The part repaired was the auto defrosting/ dimming driver's side mirror. I'm unsure if this defect is exclusive to the C Class models.

Equipment problem #2

At 43,500 and 54 months the transmission in the car had to be replaced. The car has always been properly serviced at the mercedes dealer. I believe this model/make has defects as I have brought it back for service many times.


Equipment related problems in other Mercedes Benz C Class model year vehicles:



C Class Service Bulletins
C Class Defect Investigations