Sun/moon Roof Assembly problems of the 2016 Mercedes Benz CLA250

Two problems related to sun/moon roof assembly have been reported for the 2016 Mercedes Benz CLA250. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Mercedes Benz CLA250 based on all problems reported for the 2016 CLA250.

1 Sun/moon Roof Assembly problem

Failure Date: 07/05/2024

The contact owns a 2016 mercedes-benz Cla250. The contact stated that while driving at approximately 55 mph, there was a loud explosion coming from the vehicle. The contact later pulled over, and upon inspection, discovered that the sunroof glass had shattered. The contact stated that there was no impact to the sunroof that could have caused the sunroof glass to shatter. The vehicle was taken to an auto glass retailer, who installed a plastic cover over the sunroof; however, the sunroof glass was not replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

2 Sun/moon Roof Assembly problem

Failure Date: 02/07/2023

The contact owns a 2016 mercedes-benz Cla250. The contact stated that while driving at approximately 70 mph, the vehicle made an abnormal sound. The contact noticed that the moonroof had fractured in half and then detached. The contact related the failure to NHTSA campaign number: 21v197000 (structure). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 80,000.




CLA250 Service Bulletins